Item Enablement Operations Coordinator

Salary Range $42,000 - $47,000*
Job Description:
Saks Global

Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail.

YOU WILL BE:

As an Item Enablement Operations Associate at our Pinnacle Studio, you are a precision-driven professional responsible for the systemic integrity of every luxury item transitioning through our high-volume photo studio. Working hand-in-hand with Sample Assistants, you oversee the flow of all inbound and outbound merchandise through rigorous inventory management and flawless record-keeping of all manifests and transfers. With your expertise in logistics, you possess the hands-on ability to maintain 100% accuracy between physical stock and digital systems, proactively protecting company assets by adhering to strict Inventory Control and Asset Protection standards. By ensuring a gold-standard organization of the sample closet and shipping areas, you play a vital role in enabling the high-quality imagery that defines our global digital storefronts.

WHAT YOU WILL DO:

• Execute the systemic receipt and return of all owned merchandise using the SMA and MAWM systems to maintain 100% inventory accuracy between the warehouse and studio
• Prioritize the immediate processing of all vendor and owned deliveries to ensure 100% of merchandise is fully received within 2 hours of arrival at the studio
• Expedite the outbound flow of product by generating accurate shipping labels and ensuring all samples are returned to vendors or warehouses within 48 hours of shoot completion
• Manage all daily logistics and carrier relationships, serving as the primary point of contact for FedEx, UPS, DHL, and Brinks to ensure the secure and timely transport of luxury goods
• Monitor inventory health through regular shortage reporting and asset audits to meet strict Asset Protection (AP) and Inventory Control (IC) standards
• Maintain flawless digital records within internal systems by updating sample locations and photography statuses in real-time to provide total visibility to stakeholders
• Oversee the physical flow of all samples and owned merchandise to ensure a streamlined production pipeline with zero missing units
• Verify the accuracy of all manifests and shipping documentation for outbound merchandise, adhering to strict specifications to prevent inventory shrinkage
• Partner with Sample Assistants, Studios, Warehouses, and Buying Offices to resolve discrepancies and ensure the timely movement of product through the digital lifecycle
• Organize the unboxing and distribution of daily deliveries, prioritizing high-velocity items to meet aggressive shoot deadlines

WHAT YOU WILL BRING:

• 1-3 years of experience in a fast-paced retail, logistics, or studio operations environment
• Must demonstrate computer proficiency and the ability to use available technology, including RF guns, package tracking software, and Microsoft Office Suite
• Strong follow-up and follow-through skills with a proven ability to prioritize effectively, multi-task, and work independently to take tasks to full completion
• Ability to work as an integral part of a talented team in an ever-changing, proactive-approach environment while taking direction from Managers and Sample Assistants
• Must possess the ability to lift and carry boxes up to 30 lbs and maneuver rolling equipment such as carts, racks, pallet jacks, and dollies
• Excellent written and verbal communication skills with the ability to provide articulate and organized updates to team members and leadership
• Demonstrates initiative and a positive "can-do" attitude when troubleshooting inventory discrepancies or logistical roadblocks
• BA/BS preferred, but not required
• Prior experience using systemic inventory management tools (SMA, MAWM) and generating carrier shipping labels (FedEx, UPS, DHL, Brinks) preferred, but not required
• Previous experience in a studio or e-commerce fulfillment environment with a focus on Asset Protection and Inventory Control standards preferred, but not required

YOUR LIFE AND CAREER AT SAKS GLOBAL:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS :

The starting salary for this position is between $42,000 - 47,000 annually. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Saks Global. We look forward to reviewing your application.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-Onsite

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.