Front Office Host | Full Time

Hyatt Regency Salt Lake City Overview Elevate your career at the premier hotel in downtown Salt Lake City. Our property offers spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining. We are seeking enthusiastic, service-oriented individuals who thrive on connecting with guests from around the world. As a Front Office Colleague, you will represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Responsibilities Front Office Colleagues are responsible for the guest registration process and communicating hotel services and promotions. This highly visible role allows for casual conversation and directly impacts creating the guest experience. Additional duties include processing payments, responding to guest inquiries, resolving problems, and ensuring guest satisfaction. The front desk colleague is the face of Hyatt. Qualifications A true desire to satisfy the needs of others in a fast‑paced environment. Refined verbal and written communication skills are required. Ability to stand for long periods of time. Previous hotel experience is preferred. Excellent customer service experience is required. Must be able to work a flexible schedule, including morning, afternoon, weekend, and holiday shifts. Benefits and Perks Discounted & complimentary hotel room nights. Up to 8 paid float days upon hire. Complimentary meals in the colleague café for every shift worked. Medical, Dental, Vision Insurance – full‑time colleagues can enroll after 30 days. 401(k) retirement savings plan with company match. Up to $1,000 in educational assistance per year. Opportunities to work and visit Hyatt Hotels and Resorts around the world. EEO Statement All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. #J-18808-Ljbffr Hyatt Regency