Assistant Manager Food Service

DEPARTMENT: Food Service REPORTS TO: Food and Beverage Manager

JOB SUMMARY

Works directly with Food/Beverage Manager to provide leadership, training and support for all food service team members and enhance guest experience through quality control of goods and services provided to guests. Essential Duties and Responsibilities Must be able to fulfill all functions and duties of all Food and Beverage Department positions Supervise food and beverage staff to ensure efficient daily operation Schedule proper staffing for shifts based on the needs of the business while remaining at or below budget Identify staffing levels daily and identify when to cut back or where to assign team members for the day Conduct pre- and post-shift briefings with all Food and Beverage Department employees Ability to properly and safely operate all kitchen and kiosk equipment Follow all park policies and procedures Initiate and impose disciplinary action according to park policies and procedures Responsible for the conducting in-service and ongoing training of employees to ensure optimal guest satisfaction in quality, service, safety and efficiency, as well as establishing and maintaining guest service standards Supervise guest experience to ensure excellent customer service is provided by the food and beverage staff Responsible for the continued compliance with the local Health Department sanitation guidelines by maintaining a clean and safe work environment for customers and other employees through implementation of ServSafe policies and procedures Ensure all park policies and procedures are followed by all employees Assist customers with all questions regarding Hawaiian Waters Waterpark including facility layout and amenities Maintain monthly and daily inventory and help with organizing and ordering Responsible for other duties as assigned by Food and Beverage and Catering Manager Qualifications Must be at least 18 years of age or older Experience in department or equivalent supervisory experience preferred Ability to accept guidance and supervision Demonstrate ability to work independently and is self‑motivated and self‑directed along with ability to solve problems Ability to communicate effectively with the public, customers and staff members Be aware, attentive, and work well with others Energy and enthusiasm for long days Ability to work in extreme conditions and take precautions, to include hydration, and sun‑protection Must have or be willing to obtain the Texas Alcoholic Beverage Commission Alcohol Seller/Server Certification* Must have or be willing to obtain a Food Handler's Permit* Must be able to stand or walk for long periods of time Must be able to lift, carry, move, and/or position items weighing up to or in excess of 50 pounds, to include being able to lift and lower and carry 25 pounds above shoulder level If you do not have a Texas state approved and current Food Handler's Permit and/or TABC Certification, you will be required to obtain one before being permitted to work. #J-18808-Ljbffr Hawaiian Waters