Host Support Specialist

The Host Support Specialist is a dedicated and detail-oriented individual responsible for supporting departmental operations and administrative tasks related to product information, pricing, cost, and promotional activities at Dierbergs. This role requires exceptional organizational skills, effective communication, and the ability to thrive in a fast-paced environment. The primary work hours are Monday through Friday, approximately 7:00 AM - 4:00 PM.

About the role

Pricing & Promotions

• Review and enter coupon and bonus point offers
• Process and verify temporary price reduction (TPR) contracts
• Update vendor cost changes and adjust retail pricing
• Review competitive pricing data and make necessary updates
• Plan and manage holiday markdown pricing
• Adjust monthly liquor pricing and promotions
• Set up and test Storeline promotions and communicate updates

Ad Planning & Item Management

• Prepare weekly ad plans and maintain schedules
• Manage key deadlines for ordering, forecasting, and pricing
• Process ad revisions and proof advertisements
• Handle discontinued product updates and notify store teams
• Review and set up new products in internal systems
• Monitor store data and update price look-up (PLU) codes
• Manage store sign requests and pricing updates

Data & System Operations

• Process item updates in product databases
• Review daily reports for pricing and product accuracy
• Format and post monthly promotional files for approval
• Maintain digital catalogs and onboard new suppliers
• Ensure proper syncing of key systems and reports
• Troubleshoot system errors related to pricing, tags, and scales

Cross Functional Collaboration & Administrative Support

• Respond to emails from stores, buyers, marketing, and accounting teams
• Manage inventory and supply distribution for stores
• Process orders for store fixtures and obtain approvals
• Work with IT to set up new suppliers and resolve system issues
• Coordinate with store teams to troubleshoot equipment and pricing issues
• Handle seasonal and holiday product orders
• Provide additional administrative support as needed

About you

Knowledge, Skills, and Attributes

• Strong attention to detail and ability to process large volumes of data accurately
• Excellent organizational and time management skills with the ability to meet deadlines
• Effective written and verbal communication skills for cross-functional collaboration
• Strong proficiency in Microsoft Excel
• Ability to troubleshoot system issues and escalate as necessary
• Strong problem-solving skills with a proactive approach to operational challenges
• Ability to work independently and manage multiple tasks in a fast-paced environment

Experience

• 2-4 years of experience in a related field such as retail operations, merchandising support, pricing analysis, or administrative coordination
• Experience handling product pricing, promotions, vendor cost management, or category support
• Familiarity with data entry and management of product, pricing and promotions (Product Information Management, Master Data Management and Retail Pricing Systems, Scale systems, or similar), and troubleshooting system-related issues
• Experience managing reports, handling email inquiries, and working cross-functionally with internal teams

Education

• Retail Management, Supply Chain, Business Administration or related field - Bachelor's degree is preferred

What's in it for you?

• Health and retirement benefits including medical, dental, short-term and long-term disability, 401(k) with company match, FSA, and life insurance
• Hybrid work schedule and flexibility
• Weekly pay
• Paid time off provided, including vacation, personal days, and sick days
• Employee Assistance Program for you and your family to assist in many of life's challenges, from short-term counseling, legal questions to financial guidance
• Associate-only savings, free products, bonus points, sweepstakes and more - being a part of our team has its perks with Dierbergs Rewards
• Wellness initiatives and volunteer opportunities to keep you healthy, engaged and involved
• Rewards, recognition and appreciation programs and events to spotlight you AND your exceptional talents

This description is representative only and is not inclusive of the tasks that an associate in the position may be required to perform.