Shift Leader

Dunkin' Now Hiring: Immediate Opening for a Highly Skilled Shift LeaderAre you looking for a fun, dynamic work environment where your leadership skills can shine? Do you thrive in a team setting that values enthusiasm and a guest-first attitude? If so, Dunkin' has the perfect opportunity for you!Join Dunkin', America's favorite all-day stop for coffee and baked goods, as a talented Shift Leader. You'll develop valuable skills in team coaching, operational excellence, and customer service while working with a loving and motivated crew. This role offers a chance to grow your career in the vibrant Food & Beverage industry with a brand known for quality and customer loyalty.Key ResponsibilitiesCoach and motivate crew members to deliver a delicious and friendly guest experienceSet goals, assign jobs, and provide timely feedback to support a respectful team environmentCommunicate shift priorities, goals, and results effectively with your teamSupport training efforts and foster a positive, enthusiastic workplace cultureOperational ExcellenceCreate and maintain a guest-first culture in the restaurantEnsure all Brand standards, recipes, and systems are executed accuratelyResolve guest concerns promptly using Dunkin's recommended recovery processMaintain a safe, secure, and healthy work environment by following safety and sanitation guidelinesSkills and QualificationsFluent in English with strong math and writing skillsExperience in restaurant, retail, or supervisory roles preferredBasic computer skills and ability to lead a team effectivelyAt least 18 years of age (where applicable); High School diploma or equivalent preferred