IT Service Operations Leader — Cross‑Tower & SLA Excellence
$140k - $160kSDI Presence
SDI Presence is looking for a Senior Manager, IT Service Operations in Chicago, Illinois. This leadership position involves oversight and coordination across Network, Data Center, EUC, and Security teams to ensure effective service delivery and alignment. The role requires extensive IT operations experience and strong leadership skills, with responsibilities including process standardization, service governance, and stakeholder engagement. Competitive salary of $140,000 - $160,000 per year, along with comprehensive benefits package. #J-18808-Ljbffr SDI Presence
$118.4k - $162.8k
Prologis is looking for a Manager, Operational Excellence to join their team in Chicago. This role involves implementing Lean methodologies and managing cross-functional initiatives aimed at driving operational efficiency and innovation. You will collaborate with teams...Suggested$140k - $160k
...Presence LLC is a leading IT services firm that leverages... ...Manager, IT Service Operations serves as a key leadership... ...across all IT towers, including Network, Data... ...This role will provide cross-tower leadership and alignment... ...Process & Operational Excellence Drive...SuggestedContract workTemporary workApprenticeshipLocal area$146.4k - $235.38k
...you'll do As the Growth Business Operations & Process Excellence Lead, you will architect and scale the... ...standardize core processes, and lead cross-functional initiatives that span... ...Partner with DTS, Analytics, and Growth leaders to help design and deploy an AIfirst...SuggestedPermanent employmentFull timeContract workWork at officeLocal areaRemote work2 days per week$110k - $130k
...Customs Special Programs Operations leader is responsible for... ...that drives operational excellence in alignment with GE... ...reduction. Partner cross-functionally with Finance... .../ Control Tower , Customs , and trade... ...counseling and referral services. Retirement benefits include...SuggestedPermanent employmentContract workLocal areaRemote workRelocation package$73.91k - $106.26k
A global media agency is seeking a Manager, Global Operations to support the Director in executing and optimizing global operational processes... ...skills, attention to detail, and the ability to manage cross-functional teams. Responsibilities include developing SOPs, ensuring...Suggested- ...electric vehicle company based in Wisconsin is seeking a Service Operations Manager. This role requires a leader with a customer-first approach, accountable for... ...has strong communication skills, organizational excellence, and a background in automotive services. The...Local areaRemote work
$60k - $70k
Itlearn360 is seeking a Facilities Operations Manager at McCormick Place to lead service delivery on Facilities Management Contracts. This role will be responsible for ensuring operational excellence and client satisfaction while managing workflows efficiently. The ideal...$95.5k - $106.25k
...transportation network company is looking for an Operations Manager in Chicago, IL. The role involves... ..., driving growth, and collaborating with cross-functional teams. Candidates should have... ...experience and proficiency in SQL and Excel. The salary ranges from USD$95,500 to USD...$130k
...Role Data Operations Lead Location Chicago IL... ...L2 and L3 support SLA & Metrics management in... ...Incident Management, Service Request Management, Problem... ...Management which covers IT service management... ...challenging goals. ~ Excellent communication, collaboration...Remote work- ...IT Program Manager - Sustainment & Transition to Operations Job Level: W2T Consultant Job Location... ...escalation paths, and service level agreements (SLAs)... ...Proven success leading cross-functional teams through... ...stabilization phases. ~ Excellent communication,...Full timeTemporary workLocal areaRemote workFlexible hours
$112.86k - $143.9k
...strategy. Department Overview The Manager, Program Management & Operations Excellence, is a dual-focused role crafted to own the execution of high... ...Excellence Lead the planning, execution, and delivery of cross-functional programs, ensuring alignment with organizational...Local areaFlexible hoursShift work$195k - $243.5k
...in Chicago is seeking a Director of IT Infrastructure & End User Services. This senior leadership role oversees the strategy, security, and operation of technology infrastructure across... ...technologies, networking, and operational excellence. The position offers a hybrid work...- Sargent & Lundy is looking for an IT Service Desk Manager in Chicago who will oversee daily operations of the Service Desk team. The role requires 10+ years of IT... ...in-office and 2 days remote. Proven leadership, excellent communication, and problem-solving skills are essential...Work at officeRemote workFlexible hours3 days per week
- Job Title: Service Delivery Lead - Security Services... ...build our Security Operations Center (SOC), we... ...reporting, and SLA compliance. This role... ..., coordinate cross‑functional efforts... ...MSSP), telecom, or IT security environments... ..., or ServiceNow). Excellent communication and interpersonal...
$22 - $27 per hour
...NerdsToGo is a technology services company providing computer repair, managed IT support, and help desk... ...to serve as the operational hub of our service delivery... ...tickets, and identify SLA risks Serve as the primary... ...simultaneously ~ Excellent verbal and written communication...Hourly payFull timeImmediate startDay shift$130k - $185k
...Senior Manager, Digital Services Financial Operations-Center of Excellence, Remote page is loaded## Senior Manager, Digital... ..., finance, human resources, IT, legal, marketing and facilities management... ...and presentation skills. Cross‐functional collaboration and stakeholder...Local areaImmediate startRemote work- ...NerdsToGo is a technology services company providing computer repair, managed IT support, and help desk... ...to serve as the operational hub of our service delivery... ...tickets, and identify SLA risks Serve as the primary... ...simultaneously Excellent verbal and written communication...Full timeDay shift
- Gpac is seeking a Residential Service Manager to lead HVAC service operations in Cicero, IL. This role involves managing technicians, improving operations, and driving customer satisfaction in the residential service division. Ideal candidates will have strong service leadership...
- A logistics company in Chicago is seeking an Operations Manager to oversee daily operations and ensure high standards of service and compliance. The successful candidate will have at least five years of experience in the household goods industry, strong supervisory and...
- Vacuum Technique LLC is seeking a Regional Operations Manager to lead VTS Service Operations across North America. This role involves driving performance, quality, and customer satisfaction through effective leadership and collaboration. Candidates should have over 7 years...Remote work
- Atlas Copco Airpower N.V. is seeking a Regional Operations Manager based in Chicago, IL to lead VTS service operations across North America. In this role, you will be responsible for driving performance, quality, and customer satisfaction while fostering a culture of safety...Remote work
$90k - $118k
BEUMER Group is seeking a skilled manager to oversee the operations of the National Service Garage in Niles, Illinois. The ideal candidate will ensure customer satisfaction and manage service department activities effectively. This role emphasizes developing the service...- A leading hospitality service provider is seeking a Beverage Operations Manager in Chicago. You will oversee bar operations in United Airlines' Clubs and Lounges, ensuring compliance with safety and sanitation standards while developing staff training programs. The ideal...
$88.54k - $103.5k
...Chicago is seeking a candidate for a critical role in digital ad operations. This position requires managing ad serving, data analysis, and... ...will have a B.A. or B.S. in Marketing, a strong command of MS Excel, and over 3 years of experience with ad servers and tagging...$88.54k - $103.5k
...serving knowledge and data analysis experience to manage their operations and optimization process. The role requires at least 3 years of... ...trafficking systems, tag management tools, and strong proficiency in MS Excel. Excellent communication skills are crucial for this position,...- Atlas Copco, based in Chicago, is seeking a Regional Operations Manager. This role involves leading and developing VTS Service Operations across North America, focusing on safe and efficient customer-centric field service execution. The ideal candidate will have over 7...Remote work
$112.86k - $143.9k
A leading global restaurant brand is seeking a Manager for Program Management & Operations Excellence to enhance execution of high-impact programs. This role involves driving operational efficiency and aligning program delivery with organizational goals. Candidates should...$92k - $136k
...is seeking an experienced senior leader to oversee publishing and media operations across multiple U.S. regions. This... ...strategic goals Lead, mentor, and develop cross-functional teams across sales,... ...in complex operating environments Excellent communication, leadership, and...Local area- ...Illinois, is seeking a seasoned Recruiting Operations leader with over 8 years of experience. The... ...experience. You will work closely with cross-functional teams to track key... ...hiring processes, and ensure operational excellence. Additional compensation includes equity...
- ...audit, tax and advisory services for organizations in... ...environment, rewards innovative excellence and supports our... ...a Manager, Data Operations - Azure Data Lake to join... ...level agreement (SLA) performance by tracking... ...issues, collaborating with cross functional teams while...H1bLocal area
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