Oncology Case Manager

BE APART OF THE ACKERMAN ADVANTAGE!

Ackerman Cancer Center,the pioneering leader in cancer treatment, is seeking a dedicated and skilledPatient Relations Coordinator to join our team. With the distinction of beingthe only physician-owned proton center in the world, we are committed to providing innovative andpatient-centric care.

At Ackerman CancerCenter, we believe in a work-life balance, ensuring your personal andprofessional fulfillment (NO HOLIDAY OR WEEKEND HOURS).


Additionally, we are delighted to offer a comprehensive benefitspackage that includes medical, dental and vision coverage, as well as voluntarybenefits, a 401k retirement plan, tuition reimbursement and generous paid timeoff (PTO).

Position Overview

The Oncology Case Manager at Ackerman Cancer Center is responsible for coordinating and managing the care of oncology patients throughout their cancer treatment and beyond at each Ackerman Cancer Center location. The Oncology Case Manager will work closely with the physician team, nurses, and other members of the healthcare team to ensure that the patient's needs are met in a timely and compassionate manner. This position is also responsible for providing education and support to the patient, family members, and other healthcare providers throughout the patient's cancer journey.

Essential Job Functions

• Partner with the Oncology Social Worker in patient navigation efforts which includes referrals to appropriate community resources (both local and national) that provide quality information, financial assistance and psychosocial support.
• Assist patients through any application process such as Medicaid, ACC Foundation, JTA, Transportation Assistance, Hope Lodge, and Nutritional Assistance Program and other funding sources for care.
• Manage all transportation and lodging efforts.
• Manage all dental clearances and home health requests.
• Fulfill SSDI requests in a timely manner.
• Prepare agendas, talking points and case management evaluation for weekly patient care meetings.
• Collaborate with the Oncology Social Worker to identify the need for patient support programs and refer patients to ACC programs.
• Assist the Oncology Social Worker organize and plan patient support groups and BEAM team meetings.
• Collaborate with the Oncology Social Worker and other clinic team members regarding the nutrition assistance program.
• Partner with Community Relations team to organize events for patients.
• Assist patients with ACF applications
• Assist patient with economic needs through our foundation

Skills Needed

• Detailed oriented
• Excellent follow-up
• Ability to think critically and make independent decisions
• Strong interpersonal skills
• Multi-tasking abilities
• Strong advocacy skills

Requirements

Required

• Obtain a bachelor's degree in psychology, Sociology, Social Work, or other related field
• Strong interpersonal skills and the ability to communicate effectively
• Strong organizational and follow-through skills
• Proficiency in MS Office
• Ability to multi-task and handle diverse responsibilities