Receptionist

Job Description

Job Description

Job Summary

The Receptionist serves as the first point of contact for the company, creating a positive first impression for visitors, customers, vendors, and employees. This position is responsible for managing the front desk, handling incoming communications, maintaining visitor security procedures, and providing administrative support to the Credit Department and other departments as needed.

Essential Functions

· Greet and welcome visitors, customers, vendors, and employees in a courteous, professional, and customer-focused manner.

· Answer, screen, and direct incoming telephone calls promptly and accurately using a multi-line phone system.

· Maintain a clean, organized, and professional reception area.

· Receive incoming mail, packages, and deliveries, and notify the appropriate employees for pickup.

· Provide administrative support to the Credit Department, including assisting with packing slip verification and related clerical tasks. Training will be provided.

· Respond to routine inquiries and direct more complex questions to the appropriate department or team member.

· Assist with additional administrative projects and duties as assigned.

· Maintain the confidentiality of sensitive company and employee information.

Qualifications

· High school diploma or equivalent.

· Previous receptionist, administrative, or customer service experience preferred.

· Excellent verbal and written communication skills.

· Strong organizational, time management, and multitasking skills.

· Proficiency with Microsoft Office applications (Outlook, Word, and Excel) and basic computer systems.

· Experience operating a multi-line telephone system is preferred.

· Ability to communicate effectively and provide excellent customer service.

Knowledge, Skills & Abilities

· Strong customer service orientation.

· Excellent interpersonal and communication skills.

· Strong attention to detail and accuracy.

· Ability to organize and prioritize multiple tasks in a fast-paced environment.

· Dependable, punctual, and reliable.

· Ability to work independently and collaboratively as part of a team.

· Ability to exercise sound judgment and maintain confidentiality.

· Adaptability and willingness to support changing business needs.

Work Environment

· Full-time, on-site position located in Valencia, California.

· Typical work schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m. Occasional overtime or schedule adjustments may be required based on business needs.

· Primarily an office-based position with frequent interaction with employees, customers, vendors, and visitors.

Physical Requirements

· Ability to sit, stand, walk, bend, and reach throughout the workday.

· Ability to use a computer, telephone, and other standard office equipment for extended periods.

· Ability to occasionally lift and carry items weighing up to 20 pounds, with or without

reasonable accommodation.

Equal Employment Opportunity

Contractors Wardrobe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, childbirth or related medical conditions, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodation

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The company reserves the right to modify or assign other duties as business needs require.