BDC Agent / Call Center (Sales/Service) - Brickell Honda, Miami, FL

Call Center BDC Agent

Are you a customer-focused, driven individual looking to join a luxury automotive team? Brickell Honda, part of the esteemed Murgado Automotive Group, is hiring Call Center BDC Agents for both Sales and Service. Help connect clients with their dream vehicles and ensure exceptional service experiences!

Position Location: Brickell Honda - 690 SW 8th Street, Miami, FL 33130

What You'll Do:

• Handle inbound and outbound calls to assist customers with sales or service inquiries.
• Follow up on leads and schedule sales appointments and service visits.
• Provide excellent customer service to ensure satisfaction and build loyalty.
• Maintain and update customer information in our CRM system.
• Collaborate with sales, service, and marketing teams to meet client needs.

What We're Looking For:

• A friendly and professional communicator who thrives in a fast-paced environment.
• Comfortable making 100+ outbound calls and working with a team.
• Organized, detail-oriented, and able to manage multiple tasks effectively.
• Previous experience in customer service, sales, or hospitality is a plus (automotive experience is a bonus but not required).
• Bilingual in English and Spanish is a bonus!

What We Offer:

• Great Pay: $14 - $20/hour + commission.
• 401(k) Plan: With company match.
• Time Off: Paid time off.
• Career Growth: Development opportunities within the Murgado Automotive Group.
• Employee Perks: Discounts on vehicles, parts, and services.
• Team Environment: A supportive and collaborative team focused on success.

If you're ready to take the next step in your career and thrive in a luxury automotive setting, we'd love to hear from you!

Apply today and become a valued part of the Murgado Automotive Group family.

$14 - $20 an hour

Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age, disability, marital/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.

We are an employer who participates in the E-verify program with the Department of Homeland and Security.