Maintenance Supervisor

Maintenance Supervisor


SNS Management is the fifth-largest apartment owner in Greater Cincinnati, with a portfolio of approximately 2,000 apartment homes. While we operate at scale, we remain deeply committed to delivering an exceptional resident experience rooted in stability, respect, convenience, and belonging.

Our mission is to create more than housing; we provide the true feeling of home. That means fostering positive living experiences, meaningful community connections, and an environment where residents feel valued every day.

SNS Management is seeking a Maintenance Supervisor to lead day-to-day maintenance operations across a portfolio of apartment communities. This role is responsible for supervising maintenance technicians, ensuring work orders are completed efficiently and to company standards, and maintaining the safety, functionality, and overall quality of our properties. The Maintenance Supervisor plays a key role in coaching technicians, managing workflow, and ensuring residents receive timely and professional service.

What You'll Be Doing

• Lead and coach a team of maintenance technicians across multiple apartment communities
• Review, assign, and monitor work orders to ensure repairs are completed accurately and efficiently
• Troubleshoot and assist with repairs involving plumbing, electrical, HVAC, carpentry, drywall, flooring, and other maintenance systems
• Ensure work orders are properly documented with notes, photos, and accurate completion details
• Maintain property safety, functionality, and curb appeal through proactive maintenance oversight
• Conduct routine inspections and preventative maintenance reviews
• Support scheduling, on-call coverage, and technician workload management
• Partner with property management to prioritize repairs and maintain strong resident service standards
• Assist with troubleshooting complex maintenance issues and coaching technicians on technical skills
• Monitor inventory, materials usage, and maintenance shop organization

Required Qualifications:

• 35 years of leadership experience in multifamily apartment maintenance
• Previous experience working in residential or multifamily property maintenance
• Strong knowledge of residential maintenance trades including plumbing, electrical, drywall, carpentry, and HVAC troubleshooting
• Ability to diagnose and repair a wide range of maintenance issues across apartment communities
• Comfort using mobile devices and software systems to manage work orders and communication
• Valid driver's license with a clean driving record and ability to operate company vehicles
• Strong communication and leadership skills
• Ability to prioritize multiple service requests and support technicians effectively

Preferred Qualifications

• Experience using property management or maintenance management software such as AppFolio
• Industry certifications such as EPA Certification, HVAC License, OSHA Certification, CPO, and/or Certified Apartment Maintenance Technician (CAMT)
• Experience managing maintenance operations across multiple apartment communities or portfolios
• Previous experience training or mentoring maintenance technicians

Compensation & Benefits:

• Company-provided SNS vehicle equipped with tools and equipment
• Company credit card for approved materials, supplies, equipment purchases, and team-related expenses
• Credit card for fuel
• Paid Time Off (3 weeks)
• Paid Sick Days
• 7 Company Paid Holidays
• Health, dental, and vision insurance
• 401(k) with company match
• Company-paid short-term disability
• Employee rental discounts and referral incentives
• Paid training and onboarding
• Dream Vacation Benefit after 5 years of service
• Long-term growth opportunities within a stable, expanding organization

Schedule

• Full-time, MondayFriday
• Participation in an on-call rotation for emergency maintenance support at least one week per month

Work Environment, Travel & Physical Requirements:

• Onsite role supporting 5 small apartment communities (410 units) within the Cincinnati/NKY area
• Local travel between properties during business hours required, using company vehicle
• Ability to sit or stand for extended periods
• Use computer and mobile devices throughout the workday
• Ability to lift or move materials and equipment up to approximately 75 pounds
• Participation in an on-call rotation to support emergency maintenance needs

Compensation details: 32-33 Hourly Wage

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