Operational Excellence Engineer - Quality & Systems

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The Operational Excellence Engineer leads process optimization, Lean/Six Sigma continuous improvement, and cross-functional workflow standardization across quality, engineering, manufacturing, and supply chain operations. The role is responsible for identifying inefficiencies, driving waste reduction, and establishing robust standard operating procedures (SOPs) to enhance company product technology and operational performance.

Typical performance indicators include meeting objectives for quality, lean manufacturing, cost reduction, process capability, schedule adherence, and yield improvement. Sustaining operational standards, driving root cause and corrective actions (RCCA), and gap analysis required to achieve key corporate management system certifications (such as ISO 9001, ISO 45001, ISO 27001) across manufacturing and quality workflows represents a significant portion of this job.

Make an impact

• Continuous Improvement and Lean Deployment: Lead business process optimization and Lean/Six Sigma improvement initiatives to drive delivery of efficient, low-waste production solutions.
• Product Line and Process Sustaining: Sustains the company’s product lines and manufacturing operations by assessing process failures, executing root cause analysis, and implementing standard operating improvements.
• Quality System Implementation and ISO Readiness: Assists in establishing baseline quality, safety, and information security management systems to prepare the company for initial certifications to ISO 9001, ISO 45001, and ISO 27001. Participates in internal gap analyses, authors standard operating procedures (SOPs), and tracks audit readiness milestones.
• Cross-Functional Corrective Actions: Coordinates with internal teams (Manufacturing, QA, Engineering) and external suppliers on corrective actions, implementing scalable process solutions within budget.
• Metrics and Value Stream Mapping: Develops and maintains key performance indicator (KPI) dashboards, Value Stream Maps (VSM), and process flow models to drive measurable productivity gains.
• Quality and Subcontractor Alignment: Familiar with Lean, 5S, Statistical Process Control (SPC), and standard work implementations across internal assembly operations and subcontracted manufacturing parts.
• Reporting and Statements of work: Prepares operational risk reports, project charters, and internal/external statements of work (SOW) to achieve company performance and near objectives.
• Other Duties: Performs other duties as assigned.

What you need to succeed

• Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, Electrical/Mechanical Engineering, or related technical discipline with 3-5 years of directly applicable experience.
• Non-degreed candidates considered if they have formal Lean/Six Sigma training with 2 years of experience counted for one year of degreed experience (typically 6-10 years for non-degreed).
• Familiarity with principles of a well-organized and controlled process improvement methodology (Lean, 5S, Kaizen).
• Prior development or working knowledge of data analysis/visualization tools (Python, Minitab, Power BI, or similar)

Desirable, but not Essential:

• Lean Six Sigma Green Belt or Black Belt certification
• 3+ years leading value stream mapping, Kaizen events, and root cause analysis (8D, 5-Why, Fishbone).
• Knowledge of statistical software packages: Minitab, JMP, or similar
• Exposure to ISO management system implementations or internal auditing (ISO 9001, ISO 45001, ISO 27001)

Salary range for this position is $85,000 - $100,000. Salary will be commensurate with experience and skillset. We offer a comprehensive benefits package including medical / dental / vision insurance, tuition reimbursement, disability, 401k matching (up to 8%).

Equal Opportunity Employer

Swisslog Healthcare is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, status as a protected veteran, or any other applicable status protected by federal, state or local law.

Swisslog’s FMLA policy can be found at: 

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require reasonable accommodation to complete the application or to perform your job, please contact Human Resources at View email address on us.fitly.work

Our Vision: Lead Change for Better Care

Swisslog Healthcare empowers hospitals and healthcare facilities with advanced pharmacy and transport automation solutions that streamline medication management and support clinical workflows. With over 1,200 dedicated employees serving more than 3,500 health facilities worldwide, we’re committed to improving patient safety and giving healthcare professionals more time for what matters most: caring for patients. Join us in shaping the future of healthcare.