Senior Billings Analyst

Senior Billings Analyst

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Responsibilities

• Accurately process of all types of billing to customers based on customers' billing requirements and business transaction completions from Vehicle Logistics and Port Processing departments
• Create and/or process A/R invoices: Standard Transportation and Port Processing, Port Stock Transfers, Cross-Shipments, and PIO Part and Non - Part
• Train incoming billing Analyst in all forms of billings (manual and automated) for all customers
• Verify accuracy of billing data and revise any errors of other analysts
• Produce measurable results on process improvement projects
• Resolve discrepancies in accounting records
• Keep records of invoices and support documents
• Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information
• Running and analyzing Accounts Receivable (AR) reports using PowerBI to support accurate revenue tracking and decision-making
• Monitoring and maintaining weekly orders, ensuring all items are updated and routed to the appropriate departments in an efficient and timely manner
• Proactively communicating with internal teams to resolve discrepancies and support smooth workflow operations
• Submitting IT tickets as needed to address billing issues, correct work order errors, and ensure timely resolution of system-related problems
• Generate ideas to improve process and execute Change Request to IT for development
• Timely distribution of customer rejected invoices to appropriate department for resolution, and timely re-billing of resolved rejected invoices
• Communicate and resolve any billing issues arises either from internal parties, systems or customers
• Lead and support special projects as assigned
• Obtain basic process improvement methodologies and project management skills sets
• Other duties as assigned

Compensation Range

$58,000 - $63,000 Per Year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Has an understanding for general concept and process of Billing and Collection Required
• Proficient skills in Microsoft Suite: Excel, Word, PowerPoint, Outlook, and other database management systems Required
• Has an understanding of Process Improvement methodology Required
• Familiarity with BI Reporting tools Required
• Has a basic Accounting knowledge Required

Education & Experience

• Bachelor's Degree Required
• 3 - 5 Years of direct experience in Finance and/or Accounting Required
• 4 - 7 Years of direct experience in Finance, Accounting, Billing, and/or Operations Preferred

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing, and usage of scanner and tablets
• Possible exposure to change in temperature in an indoor/outdoor building
• Stand/walk
• Carry/lift up to 15 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

• Typical office environment with low-level noise exposure
• This position will be located in the Irvine, CA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.