Senior Manager, Inbound Logistics Operations

Requirements

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About This Team

Responsible for leading North American Inbound logistics Operations strategy and execution, ensuring cost efficiency, compliance, and operational excellence. The role focuses on optimizing transportation networks, managing carrier and supplier relationships, and driving supply chain resilience. Success in this position delivers reduced landed costs, improved delivery performance, and enhanced visibility across global operations.

Core Responsibilities

• Lead North America Inbound Destination Operations - Ensure operational excellence and achievement of service metrics across all inbound flows from NA Port of Arrival to DC/franchise partner Delivery
• Design and Implement Transportation Networks - Develop scalable, sustainable, and cost-effective destination transportation solutions.
• Drive Operational Strategy Execution - Collaborate with internal and external partners to reduce costs and improve service reliability.
• Build and maintain strong partnerships with carriers, freight forwarders, and other logistics service providers; leverage industry insights to drive innovation and performance.
• Manage Forecasting and Performance Reporting - Oversee inbound forecasting, KPI reporting, lead-time management, and operational visibility.
• Enhance Visibility and Predictability - Partner with stakeholders to improve transparency and predictability of inbound operations.
• Optimize Logistics Processes - Work closely with DCs, Trade, Category Management, Origin Operations, Merch Planning, and Finance to streamline processes and boost efficiency.
• Establish and Maintain SOPs - Ensure standard operating procedures are documented, implemented, and regularly reviewed.
• Develop and Inspire Team - Lead, educate, and hold the team accountable for performance and growth.

Qualifications

• Bachelors or Masters degree in related field – Business, Supply Chain Mgmt, Logistics or similar
• 7-10 years of work experience in managing large scale logistics operations
• Proven People leader skills
• Business acumen with the ability to partner effectively with Global fulfilment & supply chain partners.
• Strong industry connections within the global logistics space
• Ability to self-generate meaningful Presentations
• Proficiency in analytics tools (e.g. Excel, PowerBI)
• Strong analytical skills and ability to navigate large amounts of data
• Demonstrates a drive for continuous improvement
• Experience in leading projects in the analytics & logistics space
• Strong desire to learn and grow

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.

Additional Notes

Authorization to work in the United States is required for this role.

Compensation And Benefits Package

lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $ 145,000 - $190,300 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.

At Lululemon, Investing In Our People Is a Top Priority. We Believe That When Life Works, Work Works. We Strive To Be The Place Where Inclusive Leaders Come To Develop And Enable All To Be Well. Recognizing Our Teams For Their Performance And Dedication, Other Components Of Our Total Rewards Offerings Include Support Of Career Development, Wellbeing, And Personal Growth

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

workplace arrangement

Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.