Manager, Production

The Best Experience Company

Our tagline is “The Best Experience Company.” More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America’s premier window covering company, we’re committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you’re excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!

Mission

This Position is responsible for the daily production and operations of the Horizons' Soft Shades departments, all shifts. Using Lean manufacturing principles, associate engagement and teaming, drives safety, quality, service and productivity.

Objectives

• Ensure quality, safety and service are maintained within departments/areas.
• Ensure department workloads are monitored and managed. Assist in prioritization of workloads to ensure customer service commitments are met.
• Ensure appropriate resources (staff, materials, equipment) to meet production demands.
• Provide technical expertise in departments/areas, including expertise and enforcement of internal controls and workflow processes.
• Meet with Production and Inventory Control to plan department/area workloads.
• Regularly interface with other functional areas such as engineering, customer service, quality, sales, etc. to ensure alignment in servicing internal and external customers.
• Plan, execute and oversee Lean, Quality and Continuous Improvement processes:
• Implement and execute Lean and cost control initiatives.
• Identify and implement improvements in work processes, conditions and use of equipment to improve overall department performance.
• Interact with engineering and product platform areas on new product and process development.
• Review financial information/reports and direct cause/effect actions in operations.
• Foster culture of collaborative leadership & engagement:
• Directly manage 3 Production Leads with a total manufacturing workforce of up to 120 associates.
• Drive associate engagement through teaming, formal and informal People Matter Meetings, development and execution of VOA action plans and other activities.
• Identify and provide opportunities for talent development, including oversight of cross-training activities.
• Ensure alignment to facility goals and objectives through establishment and communication of clear, consistent expectations.
• Identify and address performance gaps through continuous feedback exchange, coaching/counseling activities and consistent application of progressive discipline when appropriate.
• Participate in facility performance management activities including establishment of line-of-sight goals, performance check-ins and completion of performance reviews.

Requirements

Education and Experience

• Minimum- 2-year/technical degree. Five or more years progressive manufacturing experience, including Lean manufacturing.
• Preferred- Five to 10 years first-line supervision in custom consumer product manufacturing, preferably textiles.

Knowledge, Skills and Abilities

• Bilingual written and verbal skills in English and Spanish
• Demonstrated working knowledge of Lean manufacturing processes
• Ability to lead, coach, delegate and facilitate the work of others
• Training and team building skills.
• Strong communication skills, oral and written.
• Problem solving skills
• PC skills, including MS Office and various internal reporting systems.
• Ability to manipulate data and formulate conclusions.

Quality

• Uses project plan and project schedule methodology
• Clearly defines and utilizes processes in daily work
• Knows SFW team structure, roles and responsibilities
• Integrates process methodology into daily work; Lean, 6S, 8D, View email address on click.appcast.io etc
• Looks for innovative ways to streamline work processes across the division and involves stakeholders
• Establishes forums to share best practices
• Uses dept and company scorecard and other metrics
• Measures own work to plan and reports out at a micro and macro level

How We Work to Deliver a Best Experience: Our Culture

• Our Core Value: We do the right thing, always
• Our Seven Cultural Behaviors
• Empowerment - We trust our people.
• Ownership - We take 100% responsibility for our roles actions, and results.
• Leadership - We all lead by example and talk direct with respect (DWR).
• One Team - We are One Springs Team.
• Customer First - We consider our customers' needs before every decision.
• Continuous Innovation - We are constantly learning, innovating, and improving.
• Speed - We define priorities and operate with a sense of urgency and agility.

The annual base/hourly wage for this position is reasonably expected to be $100,000/year. Factors which may affect starting pay may include geography/market, skills, education, experience and other qualifications of the successful candidate.

This position is eligible for an annual bonus as well of up to 5%.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan with up to 5% company match of eligible contributions, life insurance, long-term disability insurance, short-term disability insurance, paid sick time at an amount that meets or exceeds all local requirements, paid vacation time (pro-rated for the current year based on start date), paid holidays, and one paid volunteer day off per year.