Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Short-term disability insurance
• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Since opening our doors in 2011, we’ve built a strong team of nine dedicated professionals who love working together and serving our community. Our office culture blends professionalism with fun—we keep things engaging with monthly promotions and team activities, while also recognizing and rewarding hard work.

Team members enjoy competitive perks, including paid time off, a 401K plan, life insurance and short-term disability after one year of service, plus quarterly and Christmas bonuses. High performers can also qualify for exciting travel incentives.

If you’re motivated, team-oriented, and ready to grow in a supportive environment, you’ll find our agency a rewarding place to build your career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Manuel Gomez III - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.