Working Student - Technical Support (m/f/d)

voize

Why Voize? Because We're More Than Just A Job!

Voize is building AI companions for Europe's nurses - today, 200,000+ users rely on us every shift, and we're just getting started. We're a Berlin-based scaleup with $50M in Series A backing and the ambition to match, built by a team that cares. If you're driven, want to contribute to real impact, and thrive in an environment that moves quickly, we'd love to meet you.

Your Mission: Keep 1,000+ Care Facilities Running

As a Working Student in Technical Support, you help keep 1,000+ care facilities running smoothly. When something breaks - a firewall, an integration mismatch, a regression - documentation stops. Your mission: catch it fast, fix it, and make sure it doesn't happen twice.

Your Daily Business - No Two Shifts Are Alike

Own technical cases end-to-end - reproduce and isolate faults across app, network, and integrations
Debug integrations and on-prem configs for German care software systems
Untangle customer-side IT issues like firewalls, proxies, and certificates
Monitor system health during your shift and support incident response
Turn recurring issues into fixes - contribute to root-cause docs and runbooks

Your Skillset - What You Bring To The Table

Enrolled student (Bachelor's/Master's), ideally in Computer Science or related - active enrollment required for a Werkstudent contract
Good Windows/Linux fundamentals and networking basics (firewalls, proxies, DNS, TLS)
Nice to have: exposure to observability tools (Grafana, Sentry) and API/integration debugging, or eagerness to learn fast
Available for rotating evening/weekend shifts, calm and clear under pressure
German at C2 level, plus good English

Growing Together - What You Can Expect At Voize

Flexible working hours because you know when you work best!
Reimbursement of the "Deutschlandticket"
25 days of vacation and your birthday off

Ready To Talk? Apply Now!

We look forward to your application and can't wait to meet you - no matter who you are or what background you have!

voize

Apply

Vacancy posted 1 day ago

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