Quality Assurance Architect - Home Loans, Collections & Auto Finance

We are

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000+, and has 58 offices in 22 countries within key global markets.

Our challenge

We’re looking for a Quality Assurance Architect to lead testing strategy across home loans, mortgage servicing, default management, collections, and auto finance platforms. The ideal candidate will play a key role in ensuring our applications, integrations, and data are reliable, secure, compliant, and ready to deliver an excellent customer experience.

Additional Information*

The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $105k - $108k/year & benefits (see below).

The Role

Responsibilities:

• Define and lead risk-based QA and quality engineering strategies.
• Provide end-to-end testing expertise across lending, servicing, default, collections, and auto finance processes.
• Drive functional, integration, API, data, regression, and system testing.
• Validate business rules, data flows, interfaces, reconciliations, and downstream impacts.
• Identify quality risks, coverage gaps, and opportunities for automation.
• Partner with product, engineering, architecture, operations, compliance, and vendor teams.
• Establish quality standards, test metrics, release-readiness criteria, and continuous improvement practices.
• Mentor QA teams and influence quality across the software development lifecycle.

Requirements:

• High level strong experience in QA, software testing, or quality engineering.
• Experience as a QA Architect , Test Architect , or senior quality leader .
• Strong knowledge of mortgage servicing, collections, default management, consumer lending, or auto finance.
• Expertise in risk-based test design, integration testing, data validation, and end-to-end process coverage.
• Experience with APIs, databases, batch processing, distributed systems, and test automation.
• Strong communication, analytical, leadership, and stakeholder-management skills.
• Experience with tools such as Jira, Azure DevOps, Selenium, Cypress, Playwright, Postman, REST Assured, and SQL is a plus.

We offer:

• A highly competitive compensation and benefits package.
• A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
• 10 days of paid annual leave (plus sick leave and national holidays).
• Maternity & paternity leave plans.
• A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
• Retirement savings plans.
• A higher education certification policy.
• Commuter benefits (varies by region).
• Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
• On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
• Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
• Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
• A flat and approachable organization.
• A truly diverse, fun-loving, and global work culture.

SYNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.