HVAC Senior Service Technician

Job Description

Job Description

TRS Heating & Air Conditioning is seeking an experienced Senior HVAC Service Technician to provide residential and commercial HVAC installation, maintenance, diagnostics, and repair services throughout Western New York.

This position is ideal for a skilled HVAC professional who takes pride in accurate troubleshooting, quality workmanship, and exceptional customer service. The right candidate will represent our long-standing values of honesty, reliability, and customer care while working independently in the field.

Compensation

$30–$40 per hour

Compensation is negotiable based on HVAC experience, technical expertise, certifications, and industry knowledge.

Benefits

• Health insurance
• Company-paid dental and vision insurance
• 401(k)
• Company-paid life insurance
• Company-paid long-term disability and supplemental disability coverage
• Paid training
• Career advancement opportunities
• Flexible scheduling
• Competitive compensation
• Consistent, year-round work

HVAC Service Technician Responsibilities

• Diagnose, troubleshoot, maintain, repair, and install residential and commercial HVAC/R systems
• Service heating and cooling equipment, including:
  • Central air-conditioning systems
  • Furnaces
  • Boilers
  • Heat pumps
  • Rooftop HVAC units
  • Tankless water heaters
  • Fireplaces
  • Natural gas generators
• Perform preventive HVAC maintenance and system inspections
• Complete Indoor Air Quality services and install IAQ equipment and add-on systems
• Identify heating, cooling, airflow, refrigerant, electrical, and mechanical issues
• Explain HVAC diagnoses, repair recommendations, and service options clearly to customers
• Complete assigned service calls safely, accurately, and efficiently
• Maintain professional communication with residential and commercial customers
• Coordinate with the Service Manager, Dispatcher, fellow HVAC technicians, and Parts Runners
• Identify potential replacement or upgrade opportunities and provide qualified referrals to the sales team
• Follow manufacturer specifications, safety procedures, and company service standards
• Complete additional HVAC-related duties assigned by the Service Manager

Qualifications

• 3–10 years of residential and/or commercial HVAC service or installation experience
• Strong knowledge of HVAC diagnostics, maintenance, repair, and installation
• Experience servicing furnaces, boilers, air conditioners, heat pumps, and related HVAC systems
• Rooftop HVAC unit experience is preferred but not required
• Ability to read wiring diagrams, technical manuals, and manufacturer instructions
• Strong verbal, reading, and customer communication skills
• Ability to explain technical HVAC issues professionally and clearly
• Basic computer and mobile technology skills
• Ability to participate in a rotating on-call schedule
• Willingness to continue learning through company training, self-study, and manufacturer workshops
• Valid New York State driver’s license
• Ability to operate a company vehicle within 30 days of hire
• Must be insurable under the company’s vehicle insurance policy
• Ability to work safely in varying conditions, including extreme Buffalo-area weather
• Ability to manage changing schedules, emergency service needs, customer priorities, and workload fluctuations
• Physically capable of completing HVAC installation, maintenance, and repair duties

Ideal Candidate

The ideal Senior HVAC Service Technician is decisive, dependable, tactful, and comfortable taking initiative. You should be able to accurately diagnose HVAC problems, complete repairs efficiently, and create a positive experience for every residential and commercial customer.

Apply today to join TRS Heating & Air Conditioning and build a long-term HVAC career with steady, year-round work and opportunities for advancement.