Sr. Business Analyst

IntePros is seeking an experienced Senior Business Analyst to support strategic initiatives for an award-winning healthcare organization. This role is ideal for a seasoned business analyst who enjoys working at the intersection of business analysis, project management, process improvement, and organizational change. You will partner with stakeholders across the organization to define business needs, translate complex requirements into actionable solutions, and help guide projects from initial discovery through implementation and measurement. This is a hybrid role requiring onsite work in Philadelphia, PA as needed.

This is an opportunity to contribute to meaningful, high-impact initiatives within a respected, award-winning healthcare environment. You'll have the chance to work across complex projects, collaborate with diverse stakeholders, and use your expertise in business analysis and project delivery to improve processes, systems, and organizational outcomes. The role offers broad exposure across the project lifecycle and is well suited for someone who enjoys bringing structure to complex challenges and helping teams turn strategic needs into successful solutions.

R esponsibilities

• Lead business analysis activities across complex projects, including requirements gathering, analysis, documentation, validation, and stakeholder approval.
• Partner with business and project stakeholders to identify needs, evaluate opportunities, recommend solutions, and support successful organizational change.
• Develop business requirements, functional requirements, use cases, process documentation, test plans, test cases, and test scripts.
• Support project management activities, including business case development, project documentation, implementation planning, testing, training, and ongoing project coordination.
• Facilitate strategic planning and the development and implementation of project support plans.
• Lead and support Request for Proposal (RFP) activities, including functional requirements, vendor evaluation criteria, scorecards, scoring processes, and demonstration scenarios.
• Establish measurement strategies to evaluate project effectiveness, return on investment (ROI), and other key success metrics.
• Support process improvement initiatives by developing process flows, value stream maps, and related documentation.
• Collaborate with cross-functional stakeholders and project teams to improve the quality and effectiveness of project and program delivery.
• Maintain organized, accurate project documentation based on the requirements of each initiative.
• Promote business analysis and project management methodologies, tools, and best practices across the organization.
• Participate in ongoing professional development related to business analysis, project management, change management, and stakeholder engagement.

Required Qualifications

• Bachelor's degree.
• 5+ years of business analysis experience.
• Advanced knowledge of Business Analysis Body of Knowledge (BABOK) guidelines and business analysis principles and techniques.
• Strong experience with requirements elicitation, analysis, documentation, process mapping, testing, and stakeholder management.
• Advanced proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, and Visio.
• Working knowledge of Project Management Body of Knowledge (PMBOK) guidelines.
• Understanding of change management and risk management principles.
• Familiarity with healthcare and/or research operations, processes, and systems.
• Strong communication, facilitation, analytical, and organizational skills with the ability to work effectively across multiple stakeholder groups.

Preferred Qualifications

• 7+ years of progressive business analysis experience, including responsibility for medium-to-large, complex projects.
• 3+ years of project management experience supporting or leading small-to-medium initiatives.
• 3+ years of experience within healthcare, research, or an academic environment.
• Advanced degree in healthcare, healthcare IT, business administration, management, or a related field.
• One or more relevant professional certifications, such as:
  • Certified Business Analysis Professional (CBAP)
  • PMI Professional in Business Analysis (PMI-PBA)
  • Project Management Professional (PMP)
  • Certified Associate in Project Management (CAPM)
  • Six Sigma Green Belt or Black Belt

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