Office Administrator - Personal Injury Law Firm

Location: New York, NY 10119

Position Type: Full-Time, In-Office

Schedule: Monday through Friday, in person

Salary Range: $65,000 - $80,000 per year

About Us

We are a leading personal injury law firm seeking a highly organized, proactive, and detail-oriented Office Administrator to support the Managing Partners and oversee the day-to-day administrative operations of the firm. This role is ideal for someone who can manage multiple priorities, communicate effectively with attorneys and staff, coordinate with vendors, and keep office systems running smoothly in a fast-paced law firm environment.

Key Responsibilities

Provide administrative and operational support to the Managing Partners and firm leadership.

Oversee daily office operations, including staff scheduling, attendance tracking, office communications, and coverage coordination.

Manage employee onboarding and offboarding, including new-hire paperwork, account setup, benefits coordination, building access, and exit processing.

Maintain and monitor HR records, time-off requests, handbook acknowledgments, employee trainings, and related compliance items.

Serve as the primary liaison with vendors, benefits providers, building management, IT support, phone providers, and other outside service providers.

Open, track, and follow up on IT, phone, building, software, and vendor service requests.

Prepare and maintain recurring administrative reports, including attendance, intake, deposition, and other operational reports.

Support firm systems and platforms, including BambooHR, SmartAdvocate, Outlook, phone systems, building access systems, and vendor portals.

Manage office supplies, equipment, subscriptions, service contracts, and general vendor accounts.

Coordinate firm events, sponsorships, employee communications, office policies, calendars, holiday schedules, and special administrative projects.

Handle confidential employee, benefits, payroll, and firm operational information with discretion.

Qualifications

3+ years of administrative, office management, or operations experience, preferably in a law firm or professional services environment.

Personal injury law firm experience strongly preferred.

Prior experience supporting partners, executives, attorneys, or senior management.

Strong organizational skills and ability to manage many simultaneous tasks and follow-ups.

Excellent written and verbal communication skills.

Strong attention to detail and ability to track projects through completion.

Comfortable communicating with attorneys, staff, vendors, building management, IT providers, and benefits representatives.

Proficiency with Microsoft Office, Outlook, Excel, and Word.

Experience with BambooHR, SmartAdvocate, or other HR/case-management software preferred.

Familiarity with IT ticketing, vendor management, employee onboarding/offboarding, and benefits administration preferred.

Ability to maintain confidentiality and handle sensitive personnel and business information.

Spanish language skills are a plus.

Benefits

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Requirements

Must be available to work in person Monday through Friday.

Must be able to commute to New York, NY 10119.

Prior office administrator experience required.

Law office experience preferred.