Veterinary Receptionist

Reception PositionAnimal Hospital of Signal Mountain is looking to add an experienced talent to our growing team! We are currently a five-doctor GP small animal practice that offers boarding and grooming, as well as retail products. Due to growth and need, we are looking to add a 2nd-shift receptionist with a strong work ethic and attention to detail. To accomplish this, we will be adding to our team of dedicated client service representatives.The ideal AHSM candidate:4-6 years of experience in a small animal general practice setting1 – 2 years of experience in an Urgent Care / Emergency room settingWindows Product knowledge (Outlook, Word, Excel, and Teams) is a quick study when it comes to computers.Excellent communication and written skills, as well as customer relations skillsA strong knowledge base of medial documentation, and education.Strong time management and organization, able to multitask and answer high-volume phonesStrong attention to detail and documentationAble to multitask and maintain a calm environmentAble to handle difficult conversations (cost, euthanasia, medical needs)Knowledge of Avimark Software Experience is a BONUS!Dedication to quality care for patients and stressful client situations.Be a self-starter and self-motivatedBe able to think on your feet and work well unsupervised.MUST be able to work 2nd shift 11 am to 8:30 pm.Full Time - 4 nights / week and 2 Saturdays a monthFull Time - 5 nights / week NO WEEKENDS!Wage and Extras:Based on the candidate's knowledge and experience in the veterinary field as well as shift worked, and management experience. The pay ranges from $16.00 to $20.00 per hour.Pet Discounts up to 50%Quarterly and monthly bonusesEducation discounts/sponsorships and access to several educational opportunitiesMedical / Dental / Vision / Short Term / Long Term Disability/ Generous paid time off / UniformAllowance / 401K and MatchWhat To Expect:2nd shift, from 11:00 am – 8:00 pm, Monday – Friday, with Saturdays twice a monthBe part of growing a new department and position within the hospital, having a part in setting protocols and standards of client service and patient care.Must be self-driven, able to stay calm during stressful situations and busy during down times.Be able to multitask, be open-minded, and be available to help where and when needed.