Operations Manager

Assistant Operations ManagerThe Assistant Operations Manager's role is to manage the day to day operations of a single or multiple facility. To provide direct supervision for Shift Managers, Cashiers, Attendants and other personnel necessary to operate a parking facility.Essential Duties and ResponsibilitiesAssist the OM with scheduling needs to ensure customer service and operating standards are met through scheduling and managing on-call employees.Assist with the day to day activities associated with opening and closing of the facility.Collects deposits and reports daily revenue on a consolidated basis and reviews cashier reports for accuracy and completeness daily.Ensures the facility is operating in accordance with company policy including, equipment maintenance, proper and accurate signage.Ensures the facility's safety and security for guests and employees by reviewing maintenance checklists and conducting periodic safety audits as directed by the company's Safety Manual.Responsible for resolving those customer concerns that are escalated to his/her attention by the facility's front-line associates.Responsible for documenting Incident forms.Responsible always for reviewing, understanding and acknowledging in writing when requested, the company provided policies and procedures that directly support completing my required work duties.Non-Essential Duties and ResponsibilitiesMay be asked to fill in for front line associates during their absences.May be asked to meet with the property's client contact on as needed basis.Other duties as assigned by the Operations Manager.