Account Representative - State Farm Agent Team Member

Account Representative for Lori Ramil - State Farm AgentAs an Account Representative for Lori Ramil - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.ResponsibilitiesDevelop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.Establish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.Promote successful and long-lasting customer relations.QualificationsExperience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.Experience in managing customer relationships preferred.Interest in marketing products and services based on customer needs.Communication skills - written, verbal, and listening.Dedicated to customer service.Able to anticipate customer needs.Able to effectively relate to customers.Compensation: $60,000.00 - $80,000.00 per yearAbout Our AgencyOur mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.Our office is located in Englewood, NJ.I have been a State Farm agent since 2008.I am a second generation State Farm agent.Our agency has received awards including: Ambassador Travel, Legion of Honor, and Silver ScrollAdditional languages spoken: Spanish