Regional Support Specialist

Regional Support Specialist National Corporate Housing

National Corporate Housing is seeking a highly organized Regional Support Specialist to provide multi-market support across a growing region. This dynamic role focuses on driving guest satisfaction, managing property and vendor relationships, supporting internal operations, and enhancing regional efficiency. The ideal candidate has strong administrative skills, a proactive mindset, and a background in corporate housing or hospitality. At National, we don't just provide housingwe create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we're a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.

Expectations for Success:

• Audit property and guest ledgers to ensure accurate billing and timely payments
• Support vendor payments: post invoices, initiate electronic payments, and expedite as needed
• Review and approve market invoices and general ledger entries
• Execute lease agreements, including renewals and terminations, in coordination with properties
• Serve as point of contact for property partners and build strong vendor relationships
• Communicate renewal offers and deliver notices to vacate when appropriate
• Maintain accurate data in internal management systems for sales and service
• Evaluate market trends and guest feedback to identify regional improvement opportunities
• Support internal processes, including promotional supply ordering, contests, and meeting coordination
• Manage regional meeting agendas, lead L10 meetings, and take notes
• Track and manage office leases, partnering with Legal and Accounting teams as needed
• Handle special projects and assist with tasks as assigned by leadership

What Makes This Role Unique?

• Direct impact on the performance and success of multiple markets
• Collaborative cross-functional work with property partners, vendors, and National teams
• Fast-paced and varied responsibilities that blend operations, service, and strategy
• Opportunity to build relationships across the company and region

Who You Are:

• High school diploma or equivalent required
• Proven multitasker with strong attention to detail and follow-through
• Skilled communicatorclear, professional, and responsive
• Exceptional organizational and administrative abilities
• Proficient in reservation systems and data entry
• Comfortable running meetings, taking notes, and managing multiple priorities

Benefits:

• Competitive compensation structure $20.25- $22.30/hr
• Medical, dental, and vision insurance options
• 401k plan with discretionary match
• Company paid life insurance, short term disability, and long term disability
• Supplemental life insurance, critical illness, accident, and identity theft protection
• One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion
• Inclusive Awards and Recognition Program
• Vacation, sick, and floating holidays
• Paid time off
• Paid volunteer time
• Wellness program
• Complimentary use of corporate apartments for vacation or travel (when available)

National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made. Additional Information: Fair Labor Standards Act (FLSA): Non-Exempt Will not provide assistance with relocation costs National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.