Regional Field Director, Patient Support Services - West

Job title:  Regional Field Director, Patient Support Services - West

• Location: San Francisco, CA

About the Job

Regional Field Director, Patient Education/Community Relations & Education Managers (RD CoRe)for the WEST Region - Rare Blood Disorders, Patient Support Services

Sanofi’s Regional Director for the West Region Community Relations and Education Managers (RD CoRe) works within our patient support services team and is expected to possess a high level of product, clinical and customer knowledge, be familiar with protocols and procedures, and possess an entrepreneurial drive and spirit to lead their teams in expanding, growing and owning their business.

In this field-based director/leadership position, you will be responsible for successfully managing and leading a team of Community Relations and Education Managers who have responsibility for patient and caregiver education as they represent our Rare Blood Disorder therapies.  Within the region, you will be called upon to lead and motivate your team to execute a national strategy, support key initiatives, develop and execute on regional plans and monitor performance.

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you'll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

About Sanofi

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system — and innovative pipeline — enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

Main Responsibilities

• Develop effective business plans to execute brand strategies that are consistent with corporate brand and marketing plans and are tailored to geography and customer context.

• Coordinate all business activities and drive results within geographic area of responsibility. Ensure effective execution of Sanofi strategies and tactics within assigned geographic area.

• Develop and execute strategic plans to drive disease state and product awareness in the rare blood disorder market. 

• Coordinate closely with cross functional leaders to foster teamwork and a high level of customer service and education.  This coordination includes Sales, Thought Leader Liaisons, Managed Markets, Medical Affairs and Patient Services.

• Develop expertise in relevant CRM tools.  Ensure the compliant utilization of CRM tools by team and hold accountable for effective use.

• Leverage expertise in clinical data, disease education, diagnostics, product information, presentation skills and market trends to drive team performance.

• Recruit, hire, coordinate training and ensure engagement of Community Relations and Education Manager field team.

• Manage the performance of the team by providing individual constructive feedback and coaching.  Set clear direction, communicate, train, guide, inspire and hold accountable personnel in order to maximize team performance.  Visit customers with field team personnel to ascertain effectiveness.  Provide developmental assignments to individuals to improve organizational capabilities and develop future leaders.

• Provide key market insights and field feedback to marketing and leadership teams.

• Review and analyze data/systems/procedures to support idea generation and implementation of strategic and tactical objectives.

• Apply a high degree of business acumen and utilize analytics to assess regional performance and potential.

• Organize and execute effective POA meetings.

• Manage and adhere to all company policies and Legal and Regulatory guidelines.

• Uphold and exemplify Sanofi’s core values.

About You

Basic Qualifications:

• 3-5 Years experience leading a field-based team with documented achievements

• BA/BS Degree Required, preferably in life science or business

• Minimum 10+ years’ experience in the pharmaceutical/healthcare industry, with demonstrated successful results

• Experience in launching Rare disease product(s) or complex specialty products

• Experience in coordinating patient and provider support services such as specialty pharmacy, reimbursement services, nursing services, specialty distributor, etc.

• Ability to travel 50-80%     

• Must reside within the geographic area of the assigned region

• Valid driver's license

Preferred Qualifications:

• MBA or MS degree in business/clinical/science is a plus

• Launch experience strongly preferred

• Hematology experience strongly preferred

Why Choose Us

• Bring the miracles of science to life alongside a supportive, future-focused team.  

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.  

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.  

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

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All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.