Outreach & Sales Director

Job OverviewThe Pillars of Hermantown is Ebenezer's newest managed senior living community in northern Minnesota, near Duluth and will offer Independent Living, Assisted Living and Memory Care options with 105 total apartments near major crossroads and amongst beautiful scenary. The Pillars creates purposeful lifestyles for our seniors with dedicated staff to meet their needs in a variety of ways. Come join our team of dedicated employees who share in our mission to help our seniors heal, discover, and educate for longer healthier, more significant lives!The Senior Living Outreach and Sales Director creates and implements a marketing plan aimed at maintaining full occupancy for the Ebenezer Senior Assisted Living housing community in Hermantown, MN. This position is based primarily in the community and significant time is devoted to working with external referral resources.Schedule includes;80 hours every two weeks ; Full timeManager on Duty weekend rotationResponsibilitiesThis position creates and implements a marketing plan aimed at maintaining full occupancy for the Ebenezer housing community. This position is based primarily in the community and significant time is devoted to working with external referral resources.Establishes and supports a sales and marketing plan aimed at full occupancy:Works with corporate marketing department to design and coordinate marketing & sales plans/initiativesDevelops and maintains effective, on-going relationships with external referral resourcesCreates and maintains system for generating new leadsFollows Ebenezer Sales System guidelinesEnsures that marketing materials are current and availableObtains and analyzes competitive pricing and market area trend information as it relates to the senior housing communityIn conjunction with the Executive Director and Corporate Marketing Consultant, develops and maintains marketing budgetsSchedules and conducts toursMakes recommendations for web content and changesImplements pre-closings and closings of unit salesMaintains data base on current residentsMaintains current Occupancy Reporting requirementsManages wait listPromotes positive customer relations:Provides guidance and resources to residents/tenants/families with their transition into and out of their homeCreates and maintains positive on-going relationships with customers including prospects, residents, families and professionalsDevelops and maintains database of contacts, up-to-date records, and tracking per community requirementsBuilds awareness about community with referral sources and other groupsAssists residents/tenants with their transition into and out of their homeServes as resource to residents/tenants and families seeking information:Prepares or obtains materials from community resources and program filesIdentifies and works with community resources to provide information and educational sessionsOrganizes referral events, i.e. CEUs, seminars, hosting referral and community eventsRequired Qualifications3 years proven success in sales, occupancy development, housing, real estate, or business development or5 years senior living experienceStrong communication, organizational and problem-solving skillsPreferred QualificationsB.S./B.A. Marketing/Communications4 years Senior living or healthcare sales experienceProficiency in Microsoft Office (Word, Excel, PowerPoint), email marketing platforms, and social media for community outreach and professional engagementKnowledge of CRM platforms (experience with senior living CRMs such as Eldermark, Sherpa, Yardi, or similar strongly preferred) for lead tracking, pipeline management, and occupancy reportingAging Services of Minnesota Sales and Marketing CertificateBenefit OverviewEbenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time,tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: Compensation DisclaimerThe posted pay range is for a 40-hour workweek (1.0 FTE). The actual rate of pay offered within this range may depend on several factors, such as FTE, skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization values pay equity and considers the internal equity of our team when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.EEO StatementEEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status