General Manager

General Manager

The Ned NoMad is seeking a General Manager to lead the day-to-day operation of both the hotel and club with clarity, presence, and commercial acumen. Reporting to the Managing Director, this role is responsible for the overall performance of the property across operations, guest and member experience, financial results, people leadership, and brand execution.

This is a highly visible leadership role for someone who knows how to run a complex hospitality business while creating a culture that is warm, polished, and deeply service driven. The right candidate is equal parts operator, strategist, team leader, and host. They are as comfortable driving performance as they are walking the floor, building relationships, and setting the tone for how The Ned NoMad shows up every day.

Key responsibilities include:

• Leadership and property performance
• Operations
• Financial & administrative management
• Communication and cross-functional partnership
• People & culture

Key requirements include:

• Minimum of five years of experience as a General Manager, or in a comparable senior leadership role, within a hotel, members' club, or luxury hospitality environment.
• Strong commercial and strategic instincts, with demonstrated experience leading both financial and operational performance.
• Proven ability to build, motivate, and develop high-performing teams.
• A confident, hands-on leadership style with the ability to lead from the floor as well as from the business.
• Exceptional communication and relationship-building skills.
• Strong understanding of contemporary hospitality, lifestyle, and service culture, with a sharp sense of what drives relevance and loyalty.
• Highly adaptable, resourceful, and comfortable operating in a fast-moving environment.
• Strong personal integrity and sound judgment.
• A genuine commitment to diversity, equity, and inclusion in both leadership and team culture.

Preferred qualifications include:

• Degree in Hospitality Management or a related field.
• Previous experience as a General Manager in New York City.
• Experience leading within a luxury hotel, lifestyle hotel, or private members' club environment.

Physical requirements include:

• Must be able to seize, grasp, turn, and hold objects with hands.
• Must be able to stand and walk for extended periods, including up to 8 hours.
• Must be able to move quickly throughout the property in a fast-paced environment.
• Must be able to move, pull, carry, or lift between 20 and 60 pounds.
• Must be able to kneel, bend, crouch, and climb as needed.
• Must be able to use a step ladder.

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.