IT Asset Management Technician

IT Asset Management Technician

At Essen Health Care, we care for that! As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Job Summary

As IT Asset Management Technician, you will play a vital role in the set-up, distribution and recovery of IT assets across Essen Health Care. You will be involved in the full life-cycle of an Asset, from procurement to disposal. Additionally, you will assist in the monitoring and troubleshooting of these assets, through various management platforms.

You will also be involved in company projects and work closely with other departments within IT to optimize and improve business operations, both within IT and companywide. Your work will help support a medium sized healthcare company with over 60 locations across the Bronx.

Responsibilities

Manage tickets on ITSM

Procure assets through Purchase Order Management System

Receive, catalogue, record, store incoming assets

Using multiple device management and tracking platforms

Set-up, train, schedule and deploy outgoing assets

Using multiple device management and tracking platforms

Organize multiple priorities throughout the work-day

Tickets

Receiving/Deploying assets

Recording asset change of status

Project Work

Responding to team members via email/message promptly

Qualifications

High School Diploma

Proficient in English Language

Bachelor's Degree in Technical Field

Computer Science, Information Technology, Engineering

S.T.E.M.

Strong professional writing skills

Competent with Excel

Windows and iOS troubleshooting experience

Experience in Active Directory a bonus

Ticketing system experience

Knowledge of basic networking concepts

Detail-orientated individual

Team player

Able to juggle multiple responsibilities simultaneously

Switch between different tasks based on shifting priorities

Able to lift 50 lbs

This job involves working through the full lifecycle of an asset, including: tracking, storage and transport of electronics-based assets (computers, printers, TV's)

Hours: 9am – 5pm (Mon – Fri) [In-Office]

Hourly: $21-$24 an hour

Equal Opportunity Employer

ESSEN HEALTH CARE IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.