Queenstown Harbor Golf Resort Banquet Housemen

The culture at Renault Winery Resort is built on our shared core VIVAMEE Values JOY, HUMILITY, & MINISTRY. JOY means that we are a true team that enjoys serving others and winning together. We have a healthy sense of pride in a job well done. HUMILITY means that we recognize the infinite dignity of each other (both team members & guests) and that we seek to be helpful to everyone no matter what is asked. Additionally, we are not afraid to ask for help or admit when we make a mistake. MINISTRY means that we know that our spirit of hospitality can be a true gift for our guests.

We realize the purpose of our daily tasks and duties must be to deliver kindness and love, and that this power of intentionality has the capacity to revive the souls of our guests and our team. We hire, reward, and praise our team members based on these characteristics, so it is essential that you share these core values in order to be a part of our wonderful team.

Perks for being a Renault team member:

• Free Golf
• Benefits for Full-time team members
• Discounted merchandise and dining
• Exciting work culture
• More perks coming soon

Responsibilities:

• Set up and breakdown of banquet rooms according to event details.
• Assemble and breakdown of banquet tables and chairs as per floor plans.
• Setup and breakdown of buffet tables including risers, linens, plate ware and silverware as per event requirements
• Disassemble conference rooms at appropriate break down times requiring bending and lifting up to 70-pound conference and banquet tables onto 4-wheel carts, lifting banquet chairs in stacks of 10 up to 6 foot height.
• Must be able to push, pull and lift a variety of conference tables and other equipment weighing up to 100 pounds; put risers into place each weighing 150 pounds; move chairs of various weights and styles.
• Walking and pushing large equipment carts. Also, must be able to lift and place variety of miscellaneous conference equipment weighing up to 60 pounds such as stanchions, chairs, etc.
• Move 100-pound stacks of 10 chairs to storage room 250 feet or more to and from function room. Must be able to lift tables to storage areas and placing in appropriate section.
• Respond promptly and courteously to all customer requests and involve the manager when necessary.
• Ability to work independently or with a team.
• Maintain cleanliness of all event and storage rooms, back of house with daily cleaning.
• Assist in maintenance/housekeeping of all common areas as designated by management.
• Communicate with clients for special needs and requests.
• Clean all meeting rooms consistently in the following areas; dust wood work, polish glass and mirrors, polish railings, vacuum and spot clean carpeting.
• Keeps equipment and store room in excellent order.
• Monthly Equipment Inventories
• Must be able to work weekends and holidays when needed as required by business levels with all schedules/shifts subject to change.
• Assist with guest facing events
• Assist other departments within the resort if needed
• Perform all assigned side work such as replenishing condiments and restocking side stands
• Perform general cleaning tasks to adhere to health and safety standards
• Keep work area and storage rooms clean and organized
• Complete other duties as assigned by supervisor
• Attend Mandatory meetings
• Attendance: Adheres to established schedule of work hours. Follows established procedures for early notification to supervisor when unable to report to work.
• Punctuality: Arrives to work at scheduled times and works until authorized to
• Attends all mandatory education/in-service programs and demonstrates understanding of responsibilities through appropriate actions.
• Demonstrates effective communication by utilizing positive verbal and non-verbal skills in all interactions.
• Must be able to work a flexible schedule and extra hours when needed.

Requirements

• Banquet Houseman experience preferred
• Basic knowledge of the appropriate table settings, service ware, basic wine and menu items
• Ability to read, write and speak the English language fluently in order to complete forms, inventories, read billings, invoices and communicate with co-workers and purveyors
• Prior hospitality experience preferred
• Motivation to work hard and remain flexible in a fast-paced environment ·
• Demonstrates professionalism and is punctual and reliable
• Demonstrates adherence to the resort’s safe practice procedures and makes recommendations to improve safety. Reports any unsafe work practice to supervisor.
• Utilizes proper body mechanics in performance of responsibilities, as evidenced by supervisor’s observation and no injury to self or others due to improper work habits.
• Follows proper reporting procedures when injured at work. Is aware of the location of material safety data sheets and refers to them when necessary.
• Always acts in a manner that is in keeping with all local, state & governmental codes and laws and maintains the highest standards of health, sanitation, and cleanliness.
• Responsible for assisting in service, set up, and clean-up of all banquet functions while following local health department standards and department standards, as well as going above and beyond to ensure that guests are 100% satisfied.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

** Queenstown Harbor Golf Resort is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Renault may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer. **