UFC GYM Fitness Sales Manager

General Summary The Fitness Sales Manager is responsible for ensuring a positive customer experience personally and through Coach’s supervision. They deliver great member service along with Private Training and Supplement revenue. They address member concerns, employee relations issues, and oversee scheduling and time‑keeping activities. They communicate and enforce Company and Club policies and procedures on a regular basis. They are responsible for attaining revenue goals for Private Training and Supplements and must be available 7 days a week, including both morning and night shifts. Benefits Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Tuition assistance Vision insurance Wellness resources Paid time off Training & development Essential Duties & Responsibilities Sell and conduct private training and small group training with members. Sells training sessions, executes prospecting strategies, conducts guest tours, and completes sales of staff when required through the turnover process. Introduce PT packages, build value, and re‑sign clients on full programs to hand off to coaching staff. Prospect members in person and digitally to generate complimentary appointments for personal training programs. Ensure accurate administration of client programs, supplement purchases, measurement tracking, and workout programs. Arrive on time, prepared, and attentive for training appointments. Assist in all revenue‑generating activities, including complimentary workouts, supplement booths, body‑fat tables, seminars, workshops, etc. Achieve monthly revenue objectives set by the Company for Private Training and Supplements. Review daily club sales performance and employee performance statistics with the Fitness Manager, Vice President, and staff to identify issues and clarify behaviors needed to achieve club sales goals. Administer company policies related to the sales process. Independently schedule and manage client appointments to ensure optimal time management and service delivery. Coordinate directly with clients to arrange sessions, meetings, and service visits according to their availability and needs. Maintain up‑to‑date scheduling records and adjust for changes or cancellations. Oversee the full scheduling lifecycle for individual client appointments. Work with the Fitness Manager to ensure coaches are productive, revenue and service goals are communicated, and the club stays on track to meet daily, weekly, and monthly financial goals. Set monthly, weekly, and daily goals and objectives consistent with or above those of the Company; conduct meetings with coaches to review performance and operations, and provide direction, motivation, and guidance toward achieving personal and club goals. Handle member service matters such as providing tours, explaining services offered by the Coaching Department, and signing members up for training agreements and appointments; mediate member issues and concerns promptly and appropriately. Perform various administrative and housekeeping duties within assigned areas as needed. Alert Operations staff of repairs and maintenance needs and conduct daily facility walk‑throughs. Supervise coach sales activities, review agreements, and prepare daily paperwork. Comply with operational procedures and perform compliance checks through monitoring club systems and employee performance. Organization Relationships The Fitness PT Sales Admin reports directly to the Fitness Manager and/or General Manager, communicating and enforcing all policy and procedures with the coaching team. Duties require interaction with all club members and employees. Required Qualifications In depth knowledge of personal training techniques from assessment to program design and sales. Ability to operate and adjust all fitness equipment. Knowledge of company policies, practices, and procedures, including emergency and safety procedures. Strong interpersonal and communication skills; friendly, enthusiastic, and positive attitude. Strong customer‑service focus; professional response to guest, member, and staff inquiries. Capability to follow oral and written instructions; clear and concise communication. Organizational skills; basic record‑keeping practices; ability to prioritize multiple tasks. Computer proficiency with basic Microsoft Word and Excel skills. Adherence to meal and rest break periods and required clock‑in/out for all shift times. Required Experience Minimum one certification from an organization recognized by UFC Gym. Current CPR/AED certification. High school diploma or GED. Four‑year degree in a related field recognized by UFC Gym (preferred). Minimum two years of related experience. Management or employee‑relations experience preferred. Physical Requirements While performing the duties of this job, the employee is regularly required to stand. Daily duties include lifting heavy weights, squatting, bending, reaching, spotting, prolonged standing, and walking. Must be able to frequently lift and/or move up to 45+ lbs. #J-18808-Ljbffr UFC GYM