Scheduler, Full Time, Day Shifts

Scheduler, Full Time, Day Shifts

Scheduler, Full Time, Day Shifts

Job Duties And Responsibilities:

Answer calls coming into the office within three rings, directs call to the appropriate staff and attempts to assist every caller.

Assist in development of processes and systems related to the New Start patient scheduling surgery.

Maintain timely patient callbacks as directed by program coordinators.

Complete basic clerical duties to include computer data entry, filing, typing, mailings and proof reading, as it relates to this position.

Assist program coordinator in retrieving medical records and various other information needed to schedule patients for surgery.

Assist in education/in-service to patient and fellow staff.

This individual to schedule all SPH New Start surgeries and their pre-op testing.

Act as a liaison between the physician, coordinator, hospital staff and the patient.

Inservice and participate in program seminars as is dictated by marketing/advertising activity.

Provide support to Program Coordinator as deemed necessary when out of the office.

Pertinent other duties as deemed necessary.

Job Requisites:

A. Education And Training:

High School Diploma or equivalent

C. Experience:

Two years in the healthcare field preferred.

Two years in the physician front office preferred.

D. Skills And Abilities:

Understanding of other hospital department functions and how they relate to Specialty Services.

Ability to follow through and complete task in a chaotic, high-energy environment.

Ability to multi-task

Awareness and sensitivity to the special needs and circumstances of the obese patient.

Prompt, efficient attempts to ensure potential patient questions and requests are imperative to develop a relationship toward helping a customer make a decision regarding surgery.

What Should I Know About Hialeah Hospital?

Our 378-bed acute care hospital opened in 1951 to serve the Hialeah, Florida community. Our team is committed to honoring the trust that our patients place in us by providing compassionate, safe, high-quality care in the right place, and at the right time.

Hialeah Hospital has been honored to receive a number of awards and designations for our superior health care services, including:

Cardiac

American Heart Association Get with the Guidelines - Heart Failure Gold Plus Award, 2018

American Heart Association Get with the Guidelines - Target Stroke Gold Plus Award, 2018

Bariatric

American College of Surgeons/American Society for Metabolic and Bariatric Surgery - MBSAQIP Accredited Center

BCBS " Blue Distinction Specialty Care Bariatric Surgery, January 2018

Neurology

Advanced Primary Stroke Center Re-accreditation, April 2018

Women's Services

American College of Radiology granted Stereotactic Breast Biopsy Re-accreditation, March 2016

Hyperbaric Unit

Healogics Center of Distinction Award, 2017

Laboratory Services/Blood Bank

Certificate of Accreditation from College of American Pathologist