Intake Coordinator

Job Description

Job Description

➢ Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. With an unrivaled, evidence - based clinical program and highly individualized care, Avenues continues to set new standards in the world of addiction treatment. Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the lives of thousands to date. But our secret superpower is our people. If you are a talented, passionate clinician looking to make a real difference in the recovery community, the Avenues family warmly welcomes you!

Now Hiring an Intake Coordinator for second shift at Avenues Recovery at Indianapolis, IN!

➢ What You'll Do

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and
timely admissions
• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient
transitions into treatment
• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior
to admission
• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of
aftercare plan
• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to
treatment
• Communicate program features, services, and any requested information to those interested in
treatment

➢ What We're Looking For

• High School Diploma or GED required
• Minimum one year experience in treatment industry preferred
• Exceptional oral and written communication skills
• Excellent collaborative and interpersonal skills
• Keen judgement and acute observational skills

➢ Where You'll Work

Townsend Recovery Detox and Drug Rehab Center is a residential facility offering drug and alcohol
medical stabilization and inpatient rehabilitation services. With an unparalleled clinical program and
experienced and passionate staff, each client is given the best possible chance to achieve lasting
sobriety. Townsend employs doctors, nurses, nurse practitioners, therapists, group facilitators and
behavioral health technicians - all of whom are 100% invested in each client and consistently deliver
care in a most compassionate and dignified manner. Our facility is spacious, fresh, and inviting, and
allows clients to engage in every part of their treatment under one roof. The atmosphere is one of
genuine warmth, acceptance and growth, and encourages each person to shed their layers and
slowly rediscover themselves - and thus begin their recovery journey.

➢ Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is
pursued. We support our employees unconditionally, and work to provide them with every resource
they need to excel! Aside from generous PTO and compensation, when you join the Avenues family,
you'll be eligible for the following benefits package:

• 401K with employer match

• Medical Insurance

• Dental

• Vision

• Accident

• Critical Illness

• Hospital Indemnity

• Voluntary Short-Term Disability

• Voluntary Long -Term Disability

• Employer-Paid Life and AD&D

• LifeTime Benefit Term Insurance with Long Term Care

• Legal Coverage

• Pet Insurance

• Identity Theft Protection

• Employer-Paid Employee Assistance Program

• Flexible Spending Account (FSA) - Medical

• Dependent Care FSA (DCF)

• Eligible for HRSA STAR federal student loan repayment

Join our growing team and discover the magic here at Avenues!

Apply today!