Robotics Technical Support Engineer — 24x7 Incident Response

Relha LLC

Amazon Robotics is seeking a Support Engineer to diagnose and resolve complex robotic system issues, deliver timely solutions, and lead high-severity incident responses across cross‑functional teams. The role requires 4+ years in software or technical support, plus strong AWS, Linux, and SQL skills, with the ability to communicate complex tech to executives. The shift is Tue-Sat 9-5 EST, and the package includes comprehensive benefits and RSUs. #J-18808-Ljbffr Relha LLC

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Robotics Technical Support Engineer — 24x7 Incident Response in Brooklyn, NY vacancy

Support Engineer , Amazon Robotics Technical Support
$90.4k - $158.2k
Support Engineer , Amazon Robotics Technical Support At Amazon Robotics, we believe that the... ...situations. We provide 24x7 mission-critical support... ...from 9-5 PM EST ** Key job responsibilities Perform complex... ...handling. Lead high-severity incident response, orchestrating...
Suggested
Full time
Temporary work
Seasonal work
Flexible hours
Shift work
Relha LLC
Brooklyn, NY
1 day ago
Technical Support Engineer
...Key Responsibilities · Monitor and triage telecom incidents impacting public‑facing voice platforms, including SBC health... ...vendor/carrier feedback · Support STIR/SHAKEN operational... ...carriers, vendors, and internal engineering/SRE teams during incidents...
Suggested
Work at office
Longfinch Technologies
Long Island City, NY
3 days ago
Technical Support Engineer III
...goes dark, customer trust goes with it. As a Technical Support Engineer III, you'll own the escalations no one else could... ...infrastructure engineers to remotely resolve incidents and manage bug remediation. ROLE RESPONSIBILITIES Own resolution of LVT's most complex and...
Suggested
Permanent employment
Full time
Work at office
Remote work
Flexible hours
Night shift
LVT Corp
Brooklyn, NY
3 days ago
Technical Support Engineer
$41 - $67 per hour
...Technical Support EngineerCollectors is the leading creator of innovative... ...for a Technical Support Engineer to join the IT Service Desk... ...new function. You will be responsible for providing advanced-level... ...transforming intricate technical incidents into documented root cause...
Suggested
Hourly pay
Full time
Work at office
Worldwide
Flexible hours
Shift work
Collectors Universe
Jersey City, NJ
3 days ago
Technical Support Engineer
...on a new challenge and apply your technical support and engineering expertise in a new cutting-edge field... ..., and profitability. Conducting incident root cause analysis and performance... ...transportation) with some management responsibilities. Things you’ll enjoy Join us on a life...
Suggested
Worldwide
Night shift
ALSTOM Gruppe
Brooklyn, NY
3 days ago
Technical Support Engineer, Axon 911 Sterling, Virginia, United States
$82.62k - $129k
...helping shape the future of emergency response and building a safer, more connected world. Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and... ...expert, swiftly resolving high-priority incidents through timely communication,...
Work experience placement
Remote work
Prepared911
Brooklyn, NY
1 day ago
Technical Support Engineer (Inference) - US Weekends Together AI $160,000 - $230,000/yr
$160k - $230k
About the role As a Technical Support Engineer at a pioneering AI company, you'll be the first line... ...transition to the 4-day weekend shift. Responsibilities Engage directly with customers to... ...customer-facing communications during incidents and degradations; translate deep...
Full time
Remote work
Monday to Friday
Flexible hours
Night shift
Weekend work
Day shift
Weekday work
Neura Market
Brooklyn, NY
3 days ago
Support Engineer
...businesses. NRG is seeking a Support Engineer to monitor, triage,... ...application support, incident management, automation... ...rotations in a 24x7 production support model... ...Support, or a related technical role. Bachelor's degree... ...(e.g., practicing responses, researching the role,...
Night shift
Nrg Bluewater Wind
Brooklyn, NY
1 day ago
(Remote) Technical Support Engineer
..., a division of Harris; is seeking a Technical Support Engineer who has genuine technical depth and investigates... ...by your self-resolution rate, response quality, and documentation... ...Analysis documentation for every major incident, suitable for carrier-level customers...
Remote job
Permanent employment
Local area
Shift work
Harris Computer
Brooklyn, NY
3 days ago
Technical Support Engineer
$100k - $115k
10Beauty is a robotics startup based in Burlington, MA. We have raised $70M from some... ...Serve as the first point of contact for technical support issues related to deployed robotic... ...technical issues to Level 2 support or engineering teams when necessary Document issues,...
Full time
Remote work
Weekend work
Doist
Brooklyn, NY
1 day ago
Network Support Technician
$55k - $72k
...Inserso is seeking Network Support Technicians to... ...Technician reports to an Area Technical Lead and provides IT... ...(ITFO) support for 24x7 LANs and associated... ...is required. Responsibilities: Provide LAN administrator... ...the architecture and engineering team and COTS...
Full time
Temporary work
Local area
Immediate start
Remote work
Worldwide
Night shift
Inserso
Brooklyn, NY
3 days ago
GMD Network Monitoring Technician — 24x7, Secret Clearance
...Network Monitoring Technician at Ground Based Midcourse Defense SITR in Colorado Springs, CO. The role requires on-site work, rotating 24x7 shifts, and 10% travel. Possession of an active DoD 8570 IAT II+ certification and U.S. citizenship with ability to obtain Secret...
Relocation package
Rotating shift
Relha LLC
Brooklyn, NY
4 days ago
Technical 1st-Level Support Engineer, Fintech
...financial inclusion, delivering responsible financing decision-making... ...and provide first level of support on rotating shifts (24/7) Respond... ...as necessary Record of all incidents and alerts into an incident... ...) 2 years' experience in Technical Support/Network Operations...
Flexible hours
Rotating shift
Optasia Group
Brooklyn, NY
2 days ago
IT Support Specialist II
$40 - $50 per hour
...resolve complex issues in a 24x7 setting. This role supports Electric and Gas Control... ...remote (Monday, Friday). Responsibilities Create, modify, and... ...Centers. Plan and manage technical aspects of assigned projects... ...Follow ITIL processes for incident, problem, and change management...
Contract work
Remote work
Monday to Friday
US Tech Solutions
Jersey City, NJ
3 days ago
IT Support Technician I
...behind our custom compounds. RESPONSIBILITIES: The IT Support Technician I: Provides first-line technical support for Windows workstations... ...issues, resolving incidents within documented procedures... ...Participation in rotational 24x7 support coverage as required...
Work at office
Relocation
Teknor Apex
Brooklyn, NY
1 day ago
Technical Support Analyst I
$60.3k - $80.8k
...global organization of engineers, product... ...complex and distinctive technical problems. The... ...and research and is responsible for driving the day... ...management; technical incident management; and... ...workplace experience support team. Job Summary:... ...experience in a 24x7 IT call center or...
Relha LLC
Brooklyn, NY
4 days ago
IT Desktop Support Technician
$55k
...opportunity for an IT Desktop Support Technician to work at our... ...location. This role provides technical support for end-user hardware... ...environment. Key Job Responsibilities Provide on-site and remote technical... ...and timely completion of incidents and service requests to repair...
Live in
Work at office
Immediate start
Remote work
Worldwide
Milwaukee Succeeds
Brooklyn, NY
1 day ago
IT Applications Support Specialist
Responsibilities Investigate and resolve application-related incidents through the organization’s ITSM platform; elevate or forward... ...SLA specifications; provide technical support to end-users and central... ...Science, Information Technology, Engineering, Business, or related fields...
JUST ONE
Brooklyn, NY
3 days ago
IT Support Manager
$122.88k - $184.32k
...cloud platform that supports developers and enterprises... .... Built by engineers, for engineers. From... ...processes, and hands‑on technical oversight. You will own... ...oversee maintenance and incident resolution for GPU... ...center objectives. Your Responsibilities Will Include Lead and...
Nebius
Brooklyn, NY
22 hours ago
IT Technician I
...Technician I is a dedicated support resource focused exclusively... ...an operational support role responsible for handling high-volume, recurring... ...platform investigation to engineering or platform specialists. The... ...1 / Tier 2 procedures for incident resolution and escalates...
Extra income
Full time
Prelude Fertility
Brooklyn, NY
2 days ago
Senior Application Support Engineer — Payments & Operations
...Charlotte, NC is seeking a Senior Engineer for Application Support to ensure reliable payments processing platforms and 24x7 operations. You will triage incidents, coordinate with cross-... ...automation and rigorous change control. Responsibilities include leading incident...
The Clearing House
Brooklyn, NY
2 days ago
Technical Support Engineer II - Hybrid FusionTek · $62k - $73k Middle 7h ago
$62k - $73k
...are looking for a position where you support the same users, the same systems,... ...our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our... ...of our clients. Ownership: We take responsibility for our work and ensure commitments...
Work at office
Immediate start
Remote work
Work from home
Shift work
Remote Genie
Brooklyn, NY
3 days ago
IT Service Desk Engineer
...experienced IT Service Desk Engineer to join a dynamic IT team... ...for IT related issues and technical support within the business. Your primary... ...will maintain ownership of incidents, acting as the key liaison... ...and products. Key Responsibilities Provide professional, courteous...
Permanent employment
Temporary work
Work at office
Immediate start
Remote work
Edwards & Pearce
Brooklyn, NY
3 days ago
Senior IT Support Engineer (Tier 3 / SME)
...assigned office in Greensboro, NC 3 days per week. Technical Summary The Support Engineer serves as a technical subject matter expert (... ..., and integration components. This role is responsible for resolving complex incidents, leading root cause analysis (RCA), and...
Work experience placement
Work at office
Flexible hours
3 days per week
Kaiser Permanente
Brooklyn, NY
2 days ago
Senior Onsite Technical Support Engineer (Escalations)
Collectors Holdings, Inc. is seeking a Technical Support Engineer to join the IT Service Desk. This full-time, onsite role supports high-severity... .... You will mentor frontline staff and transform complex incidents into RCAs and actionable improvements. The position requires...
Full time
Collectors Holdings, Inc.
Brooklyn, NY
2 days ago
Support Engineer I
The Support Engineer I provides technical support primarily by phone or ticketing system, with occasional... ...service level agreements (SLAs). Key Responsibilities Document all time daily (... ...reviewed quarterly Ticketing Software: Incident management and time allocation Remote...
Local area
Remote work
Shift work
Path Forward LLC
Brooklyn, NY
4 days ago
Wireless Technical Support Engineer
## Wireless Technical Support EngineerApplylocations: San Juan, Puerto Rico, Puerto Ricotime... ...a broad knowledge and application of engineering disciplines, methodologies and tools,... ...leadership and mentoring to others.***Responsibilities:**** Triage and Resolve Customer...
Work at office
Local area
2 days per week
Hewlett Packard Enterprise Development LP
Brooklyn, NY
2 days ago
Technical Support Engineer
...enjoy digging into challenging technical problems and finding... ...not your typical call center support position. You'll work alongside... ...issues, collaborate across Engineering and Professional Services,... ...United States or Canada. Responsibilities Serve as the primary point...
Remote work
Flexible hours
Jobless
Brooklyn, NY
1 day ago
Technical Support Engineer Mesa, Arizona, United States; Sterling, Virginia, United States Mesa, Ari
$27.22 - $43.56 per hour
...matters at a company where you matter. Your Impact The Technical Support Engineer provides 2ndand 3rdlevel support to Dedrone by Axon customers... ..., hardware and software-related support position with responsibilities for meeting or exceeding performance and quality goals....
Work experience placement
Worldwide
Weekend work
Axon Enterprise
Brooklyn, NY
1 day ago
Technical Support Engineer
...drive our day-to-day actions. What you will be doing: As a Technical Support Engineer, you will be the technical problem-solving expert for our... ..., higher education, and corporate campuses. This role is responsible for delivering exceptional technical support,...
Contract work
For contractors
For subcontractor
Work at office
Local area
Worldwide
Illumia, LLC
Brooklyn, NY
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Robotics Technical Support Engineer — 24x7 Incident Response. Be the first to apply!