Referral Specialist - Orthopedics
Bayfront Health St. Petersburg
Referral Specialist
Orlando Health Jewett Orthopedic Institute
West Region
Variable Full Time: Monday - Friday 8:00 AM to 5:00 PM
Department: Orthopedics
Location: Tampa, FL
Job Summary: The initial contact of each new patient.
Why is Orlando Health your best place to work?
Education & Career Growth Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs. Health & Wellness Comprehensive medical, dental, vision, free virtual visits, and well-being programs. Financial & Retirement Up to 5% employer match on retirement contributions. Work-Life Balance Four weeks of paid parental leave, PTO, and flexible leave options. Family & Pet Support Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
Essential Functions
- Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions.
- Ensures financial information and insurance has been verified.
- Updates patient insurance information in billing systems as needed.
- Initiates the referral and authorization process for all services and visits.
- Works closely with nursing and medical staff to facilitate optimal patient care.
- Communicates with the scheduling department to verify each patient's insurance requirements have been satisfied for upcoming appointments.
- Coordinates with other departments as needed to facilitate patient's visit.
- Provides patient with referral information for other physicians and facilities.
- Communicates effectively with all internal and external customers PCP, Patient, clinical departments, etc. in order to obtain the required authorization needed for each service.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
- Assumes responsibility for professional development and education.
Education/Training
High school graduate or equivalent education.
Licensure/Certification
None.
Experience
One (1) year of retail, customer service or health care.
Bayfront Health St. PetersburgVacancy posted 2 days ago
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