Asset Manager

Job Description

APG has invested in Asset Management tools, reporting structures, and documented workflows that support consistent portfolio oversight. The Asset Manager uses these tools regularly to review performance, document findings, track action items, and escalate concerns when appropriate. Success in this role depends on disciplined execution, practical judgment, and consistent follow-through. Reporting to the Director of Asset Management, the Asset Manager serves as the primary point of contact for assigned properties and maintains close visibility into performance, compliance, and operational conditions. The Asset Manager is accountable for verifying third-party manager follow-through and escalating risk patterns early, while partnering with Operations as needed for documentation standards and escalation readiness.

Skills and Requirements

Key Responsibilities Active Portfolio Monitoring · Review weekly and monthly financial, operational, and compliance reports · Track performance against budgets, forecasts, and operational expectations · Identify variances, recurring issues, and emerging risks and document findings · Identify repeat risk patterns (performance, compliance, physical condition) and escalate early based on defined thresholds Third-Party Manager Coordination · Maintain regular, direct communication with property managers · Request clarification, documentation, or corrective action as needed · Track outstanding issues and confirm resolution · Hold property managers accountable for complete, accurate reporting—not partial or inconsistent submissions Reporting & Documentation · Maintain accurate, organized records of asset performance and communications · Prepare summaries and updates for the Director of Asset Management · Ensure information is timely, complete, and reliable · Ensure documentation supports audit readiness by maintaining clear status, evidence, and close-the-loop outcomes for recurring issues Compliance & Risk Awareness · Verify that compliance-related activities performed by third-party managers are completed accurately, documented properly, and corrected when gaps are found · Flag potential risk exposure or incomplete follow-through · Escalate issues promptly and support resolution efforts · Track corrective actions tied to compliance gaps until closure and confirm the issue does not repeat · Monitor rent/income compliance accuracy and ensure errors are corrected and prevented from repeating · Ensure unit inspection reports received from property managers are complete, reviewed, and tied to corrective action follow-through · Track repeat deficiencies and escalate when risk patterns emerge · Surface vendor non-performance or contract compliance risks and ensure correction or escalation through the appropriate channel · Escalate legal/insurance risk early by surfacing clear facts, documentation status, and corrective action progress; Operations leads claims/legal/insurance execution Process Execution · Follow established Asset Management workflows and documentation standards · Use Trainual-based processes as intended · Provide practical feedback to support ongoing process refinement · Apply documentation standards consistently so issues can be tracked, escalated, and closed cleanly Cross-Functional Support · Coordinate with Finance and Operations on asset-level needs · Support lease-ups, rehab tracking, and stabilization activities as directed · Assist with portfolio transitions and special initiatives · Partner with Operations to ensure escalation and documentation requirements are met when risk thresholds are triggered

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to View email address on click.appcast.io.