Compensation and Benefits Manager - Americas (Remote EST/CST)
Cielo Projects
Company Description Reports To: Director, Global Total Rewards Type: Individual contributor This is a remote U.S.-based role, with preference given to candidates located in Eastern (EST) and Central (CST) time zones. About the Role The Compensation & Benefits Manager, Americas is responsible for the day-to-day administration and delivery of total rewards programs across the United States, Canada, and Mexico. Reporting into the Total Rewards function, this role serves as the primary point of contact for HRBPs and people leaders on all matters related to compensation and benefits, ensuring programs are administered consistently, compliantly, and in alignment with the organization's total rewards philosophy. Job Description Key Responsibilities Benefits Administration Manage the end-to-end administration of employee benefits programs across the US, Canada, and Mexico, including health and welfare, dental, vision, life and disability insurance, retirement/savings plans (401(k), RRSP, AFORE), and supplemental programs. Serve as the primary liaison withbenefitscarriers, brokers, and third-party administrators; manage vendor relationships and monitor service delivery performance. Respond to escalated employee and HRBP inquiriesregardingbenefitseligibility, enrollment, plan provisions, and claims resolution. Partner with Finance and Payroll to ensureaccurateandtimelybenefitsdeductions, funding, and reconciliation. Maintain benefits plan documentation, summary plan descriptions (SPDs), andrequiredregulatory filings (e.g.,5500s, ACA reporting, provincial filings in Canada). Lead the annual open enrollment process for the Americas region, including project planning, timeline management, system configuration, and employee communications. Collaborate withbenefitsbrokers and carriers to evaluate plan design options, benchmark plan competitiveness, andfinalizerenewal decisions. Partner with HRIS/Workday teams to configure enrollment events, eligibility rules, and employee-facing content within the benefits administration platform. Develop and deliver enrollment communications, FAQs, and educational materials tailored to each country's benefit offerings and regulatory requirements. Conduct post-enrollment audits tovalidatedata accuracy and resolve discrepancies between the HRIS, payroll, and carrier systems. Compensation Support & Year-End Planning Support the annual merit and compensation planning cycle, including preparation of manager-facing materials, Workday compensation task configuration, and administration of the merit upload process. Serve as a resource for HRBPs during the compensation planning window, responding to questions on compensation guidelines, band structures, and Workday functionality. Partner withHRBPson off-cycle compensation actions, including promotional increases, equity adjustments, and new hire offers, ensuring alignment with compensation philosophy and band guidelines. Support the administration of short-term incentive programs, including target setting data collection, payout calculations, and communication coordination. HRBP Partnership & Advisory Support Act as the dedicated compensation and benefits resource for HRBPs supporting US, Canada, and Mexico business units, providingtimely,accurateguidance on total rewards matters. Advise HRBPs on total rewards implications for key talent actions including new hires, transfers, promotions, and restructurings. Participate in HR operations meetings and projectteams torepresentthe Total Rewards function and ensure seamless alignment across HR disciplines. Proactivelyidentifytrends or recurring issues surfaced through HRBP inquiries and recommend program or process improvements accordingly. Compliance & Governance Ensure benefits and compensation programsremaincompliant with applicable federal, state/provincial, and local regulations across all three countries, including ERISA, ACA, HIPAA, provincial health insurance acts, and Mexican Social Security Law (LSS/IMSS). Monitor legislative and regulatory changesimpactingtotal rewards programs in the US, Canada, and Mexico; communicate implications and recommend program adjustments as needed. Support internal and external audits related to compensation and benefits programs. Qualifications Required Bachelor’s degree in Human Resources, Business Administration, Finance, ora relatedfieldrequired. CCP (Certified Compensation Professional), CBP (Certified Benefits Professional), or PHR/SPHR certification preferred. 7+ years of progressive experience in compensation and/or benefits administration, withdemonstratedexperience supporting multi-country programs in the Americas. Directhands-onexperience administering benefits programs in the US (required), Canada (strongly preferred), and Mexico (preferred).Strong working knowledge of US benefits regulatory requirements (ERISA, ACA, HIPAA, COBRA, FMLA). Strong communicationskills with the ability to explain complex total rewards concepts clearly to employees, managers, and HRBPs at all levels. High degree of accuracy and attention to detail; ability to manage multiple priorities in a fast-paced environment. Collaborative, solutions-oriented approach with strong relationship-building skills across HR and the broaderbusiness. Preferred Working knowledge of Canadian provincial benefits requirements; familiarity with IMSS/AFORE structures in Mexico Experience supporting annual merit/compensation planning cycles, including system-based compensation planning tools. Proficiencywith HRIS platforms, specifically Workday (compensation and benefits modules)stronglypreferred. Experience with global job architecture, job evaluation frameworks (e.g., Radford) Bilingualproficiencyin English and Spanish preferred; French (Canadian) a plus. Exposure to equity compensation programs (e.g., RSUs, stock options) in a public or PE-backed company context. Additional Information Lead in a market undergoing significant disruption and growth from cloud migration to edge intelligence to AI-powered industrial automation. Join a culture defined by ambition, authenticity, speed, teamwork, and the belief that manufacturing can meaningfully improve the world. Competitive benefits, compensation and long-term impact on how the world’s industrial companies operate, automate, and innovate. WHO WE ARE Velotic is a newly formed independent software company with a pure-play focus on industrial operations. We unite two category-defining portfolios -- ThingWorx and Kepware (formerly part of PTC) and Proficy (formerly part of GE Vernova) -- to transform industrial manufacturing, at scale. With $350M in annual revenue, a global footprint across a range of industries, a legacy customer base, and our intelligent data connectivity systems and AI solutions, we are one of the world's largest independent software companies focused on industrial operations -- here to power the future of manufacturing. OUR MISSION Enabling the world's industrial producers to do the right things right, across every shift, every plant, every day. We help manufacturers prosper by equipping them with software-defined, data-driven production systems that elevate quality, accelerate cycle times, improve resilience, and enable sustainable profit growth. OUR VALUES How we work matters as much as what we build. We shine brighter , bringing curiosity and energy to every problem. We build what matters , turning fresh thinking into real impact. We move with pace and purpose , favoring good decisions made quickly. And we win the right way … together , holding ourselves to the highest standards of ethics, integrity, and respect. These values shape how we hire, lead, and hold each other accountable, every day. Learn More at #J-18808-Ljbffr
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