Administrator Helper

Job Description

Job Description

We are seeking an organized and personable Receptionist/Administrator Helper  to be the welcoming face of our trucking company and repair shop. The Receptionist will handle front-desk operations, assist with administrative tasks, and support customer interactions. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively. Bilingual candidates are highly preferred.

Key Responsibilities :

- Greet and assist customers in person, on the phone, and via email with professionalism and courtesy.

- Schedule appointments and manage the daily calendar for service technicians.

- Handle incoming and outgoing correspondence, including mail and email.

- Maintain a clean and organized reception area and customer waiting room.

- Assist with data entry, filing, and maintaining customer records in the system.

- Provide basic information about services and pricing to customers.

- Coordinate with the service team to ensure smooth communication and scheduling.

- Handle customer inquiries and resolve or escalate issues as appropriate.

Qualifications :

- High school diploma or equivalent; additional education or certifications in office administration is a plus.

- Prior experience in a receptionist, administrative, or customer service role preferred.

- Bilingual (English/Spanish) strongly preferred.

- Proficiency in Microsoft Office Suite and familiarity with office equipment (phones, printers, etc.).

- Excellent organizational and multitasking abilities.

- Strong verbal and written communication skills.

- Friendly and professional demeanor.

- Experience in trucking industry and diesel repair is required.

Compensation:

- Competitive hourly rate: $11-$18 per hour, based on experience.

- Comprehensive benefits package including health insurance, paid time off, and retirement plans.

- Opportunities for professional development and training.

Why Join?  

- Be part of a reputable company with a commitment to excellence.

- Work in a supportive, team-oriented environment.

- Opportunities for growth and advancement within the company.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.