Data Specialist and customer service specialist

Job Description

Job Description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Data Specialist (Dental Provider Support) to work at a leading healthcare organization in Lincoln, NE. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation: $19.00/hrWhy you should apply to be Data Specialist (Dental Provider Support):

• Competitive pay rate at $19.00/hr in a growing healthcare organization.
• Positive and collaborative work environment with a strong commitment to professional development.
• Opportunity to directly impact provider and member experience by supporting credentialing and contract management.
• Gain exposure to the latest in dental network operations, compliance processes, and industry regulations.

What’s a typical day as Data Specialist (Dental Provider Support)? You’ll be:

• Acting as the main point of contact for dental providers regarding participation status, credentialing, and contract-related questions via email or phone.
• Processing new provider applications, credentialing requests, and changes to provider records.
• Responding to provider and member inquiries via phone, email, and voice mail with professionalism and accuracy.
• Managing queue-based tasks including provider adds, terminations, fee schedule updates, and contract maintenance.
• Reviewing and submitting audits to ensure documentation meets compliance and credentialing standards.
• Supporting assigned groups by managing all communications and requests.
• Collaborating with internal departments and network leasing partners to ensure data consistency and proper contract loading.
• Investigating and helping resolve complaints from providers and members, coordinating with Compliance when necessary.
• Attending team meetings and staying current on internal processes, policies, and industry regulations.

This job might be an outstanding fit if you:

• Have experience in customer service, provider support, or data management—especially in a healthcare or dental environment (preferred).
• Possess strong communication skills with the ability to manage email, phone, and voicemail inquiries efficiently.
• Demonstrate attention to detail and are comfortable handling queue-based responsibilities.
• Are adept at collaborating with internal departments and external partners.
• Are organized, proactive, and can work independently as well as part of a team.
• Are eager to stay up-to-date on processes, policies, and industry regulations.

What happens next

Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Data Specialist (Dental Provider Support) today!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.