Customer Service Representative

Business Development Coordinator

Do you have experience working in a retail environment? Do you enjoy solving customer inquiries and creating relationships via phone? Are you passionate about delivering an excellent customer experience? If you answered yes to either question, apply here! Hillside Honda is hiring for business development coordinators to join our service team!

At Hillside Honda, you can expect to work on a team of dedicated employees. Our team works with a collaborative approach and encourages success amongst each of our members.

What We Offer:

• Competitive base plus commission
• Sick and vacation time
• Part time hours

Responsibilities:

• Handle all phone appointments
• Work with internet leads accordingly to set an appointment for a proper service appointment
• Deliver inquiries/messages intended for other service personnel and departments promptly
• Speak directly with customer to assist with all inquiries and issues
• Customer follow up as required
• Administer rental coordination for customers while cars are in service

Requirements:

• Good verbal and written communication skills
• Self-motivation
• Proficiency with Microsoft Word, Excel, and Outlook
• Drive to succeed customer expectations
• Excellent organizational skills
• Bilingual Spanish a major bonus

About the Dealership

Hillside Honda, a "Best Dealership to Work For" award winner for three years running, has been family-owned and operated for 40 years. We have continued to grow while holding true to our family values of honesty, integrity, and professionalism.

Hillside Honda understands the importance of happy employees and career development. We are involved with our community and offer many company outings, such as our annual fishing trip, holiday parties, and sporting events. Many of our employees have been with our organization for over 30 years and our management staff has all been hired from within. We believe in your career and promote from within often.