General Manager, Intermodal - West Region

ConGlobal ITS - Phoenix - BNSF, 5281 TOM MURRAY ROAD, GLENDALE, Arizona, United States of America Job Description Posted Friday, June 5, 2026 at 7:00 AM ConGlobal is the go-to expert for multimodal, industrial terminal operations. ConGlobal has been firmly planted in the intermodal industry for more than half a century. From the time Malcom McLean brought the shipping container to the world, we’ve kept our finger on the pulse of the industry and the needs of our customers. The result is an ever-growing list of services that meet ever-evolving needs. We are passionate about innovation and continue to lead the industry in developing and deploying products that enhance our operations, unlock new markets, and disrupt the status quo.We offer multi-modal expertise with operations across the U.S., Mexico, and Costa Rica and the largest depot terminal network in North America. We have industrial operations insights and specialized technology. We bring these assets together to unlock value, increase operational efficiency, and drive down costs. The General Manager is charged with leading and developing a team of Terminal Managers throughout the West region. Reporting to the Group Vice President, the General Manager will spearhead operations at multiple locations with an emphasis focused on safety, engagement, maintenance, train performance and productivity. The incoming candidate will be expected to be in their assigned facilities in the West region on a regular basis, as such travel is required for this role. Responsibilities Develops and drives terminal strategies through people, process and systems Drives safety and continuous improvement culture Builds collaborative partnerships between ConGlobal and local railroad officers to problem solve and improve terminal performance Establish performance goals and standards for team Responsible for the selection , training and development of management team to ensure customers’ needs are met Collaborate with safety team to ensure timely reporting and investigation of all injuries and accidents and all incidents that have the potential for serious harm Partners with Terminal Managers to ensure KPIs are met; train performance, cost per hour, etc. Partners with all employees to drive employee engagement, development and retention Ensures continued excellence in safety, profitability and service Other duties as assigned Qualifications Bachelor’s Degree preferred 7+ years of experience in intermodal, transportation, logistics or warehousing operations 5+ years Terminal Manager experience preferred Demonstrated ability to work with all levels of employees and customers is required Working knowledge and experience with lean systems including kaizen events, KPIs and metrics Financial management experience ( i.e. budgeting, forecasting etc.) preferred Proficiency in Microsoft Office / Web Based Data systems Exceptional organizational, multi-tasking and time management skills Excellent verbal and written communication skills Strong work ethic Ability to work outside in all weather conditions ConGlobal is an equal opportunity employer committed to creating a diverse and inclusive workplace. We value and celebrate the unique perspectives and contributions of individuals, and we prohibit discrimination and harassment based on any protected characteristic as defined by applicable federal, state, and local laws. At ConGlobal, base pay for any candidate who successfully completes the selection process is determined by several factors, including but not limited to: location, business needs, job-related skills, experience, qualifications, and internal equity. We are committed to fair and competitive compensation practices and tailor our total rewards package to each individual’s background and the specific requirements of the role. This package may include a combination of base pay, incentive or bonus opportunities, and a full range of benefits such as medical, financial, and other wellness offerings—depending on the position and employment status. ConGlobal ITS - Phoenix - BNSF, 5281 TOM MURRAY ROAD, GLENDALE, Arizona, United States of America #J-18808-Ljbffr ConGlobal Industries LLC