Planning Coordinator

Planning Coordinator

At Starboard Cruise Services, we take pride in creating the most innovative and memorable retail experiences at sea. As a partner to major cruise lines, we source and curate products from world-renowned brands, as well as locally owned artisans, so that we can provide cruise guests with exciting shopping experiences.

The Planning Coordinator is a crucial role that works closely with our Inventory Planning and Logistics teams, in conjunction with our vendor community, to facilitate timely merchandise availability. This individual will support multiple categories of business by partnering with their corresponding Planning and Distribution teams and in the future will be part of a small pool of global planning coordinators. The key components are creating and modifying purchase orders, tracking shipments, maintaining order files, communicating with vendors and internal teams to resolve shipping issues, and providing reports and analysis to support decision making.

What You'll Be Doing:

Essential duties and responsibilities include:

• Processing purchase orders for multiple categories of business
• Daily tracking of all shipments from vendor to distribution center and/or direct to ship
• Partnering with vendor community and Starboard's Logistics and Transportation team to ensure timely shipment of orders and to ensure vendors are complying with shipping guidelines
• Working with vendors, Merchandising & Planning teams and Logistics to resolve any issues related to performance and/or inbound flow of goods
• Reporting (run data queries, prepare reporting, and communicate findings and actions)
• Weekly – internal dept. meetings
• Monthly – to key vendors as identified
• Managing vendor inquiries
• Ensuring cross departmental communication to resolve outstanding issues

Communication and collaboration responsibilities include:

• Identifying and communicating opportunities to maximize order tracking and vendor compliance
• Consistently communicating anticipated purchase order challenges and possible solutions to all stakeholders
• Attending and actively participating in weekly meetings with planning team to discuss strategies and priorities. Presenting all findings, suggestions and business opportunities to the team
• Supporting new vendors by providing packaging, documentation and routing guidelines to ensure proper shipping requirements are followed and potential delays are avoided
• Assisting with other Planning & Distribution team projects and category specific tasks as needed

Interpersonal management responsibilities include:

• Building a reputation as a positive contributor within Starboard in all interrelations and communication.
• Acquiring knowledge from departments within the organization to gain an understanding of Starboard processes and key business partners.
• Leveraging interpersonal relationships to accomplish day-to-day needs

What We're Looking For:

Qualifications include:

• 1 -2 Years of Experience
• High School or Equivalent required

Knowledge, skills and abilities include:

• Minimum 1-2 years retail experience in a fast-paced environment preferred
• College degree or equivalent experience
• Strong communication skills, both written and verbal
• MS Office with advanced proficiency with Excel including the use of pivot tables and formulas
• Ability to thrive in a collaborative, team-oriented environment

Decision making responsibilities include:

• Duties and activities reviewed periodically. Supervisor monitors work progress and determines actions on unusual items. Moderate level of problem solving ability.

Other responsibilities include:

Position type/expected hours of work: Some flexibility in hours is permitted, employee must be available during the "core" work hours of 8:00 a.m. to 5:00 p.m. Monday – Friday and must work 30 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.

Physical demands: Office environment with frequent sitting, walking and standing, occasional climbing, stooping, kneeling, crouching and balancing. Frequent use of eye, hand and finger coordination enabling use of office machinery. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Oral and auditory enabling interpersonal communication as well as communication automated device such as the telephone.

What We Commit To:

At Starboard Group and Onboard Media curating a vibrant world can only be accomplished by vibrant and diverse teams. We are committed to nurturing a workplace where you can feel safe to show up authentically and thrive while being uniquely you. Our North Star guides us to deliver equal employment opportunities for all individuals and to providing employees with an equitable work environment free of discrimination and harassment. We also aim to extend this commitment to the partners we work with and the guests we serve. We are constantly listening, learning, and evolving to deliver on these promises.

We believe our differences make us stronger and are curious to see you leverage your lived experiences to strengthen our team, our culture and your career. At Starboard Group and Onboard Media we take action so that no one is discriminated against because of their differences, such as age, disability (physical, mental or sensory), ethnicity, gender, gender identity and expression, religion, sexual orientation, military/veteran status, genetic information, family care status or any other basis protected by federal, state or local laws. All employment decisions will be made based on business needs, job requirements and individual qualifications.

So come onboard with us and celebrate a culture that attracts top talent with shared values and forms the foundation for a great place to work.