Logistics & Trade Compliance Analyst

Logistics & Trade Compliance Analyst

Hybrid • PEI-Genesis Philadelphia HQ - Philadelphia, PA 19116

Overview

Level: Experienced Position Type: Full Time Education Level: 4 Year Degree Category: Supply Chain

Description

The Logistics & Trade Compliance Analyst provides day-to-day operational and administrative support to PEI-Genesis' global logistics and trade compliance function. This role is execution-focused and service-oriented, supporting Sales, Product Management, Shipping & Receiving, and external customs brokers and freight forwarders.

The Analyst assists with shipment coordination, documentation, system updates, customer and broker correspondence, and compliance record maintenance. This position is designed for an individual who thrives in a fast-paced organization. This is a structured support role, handling transactional work, follow-ups, and issue resolution rather than strategic development or program ownership.

Qualifications

Education & Experience: Required

• Associate's or Bachelor's degree in Supply Chain, Logistics, International Business, or related field — or equivalent work experience.
• 1–3 years of experience in logistics, shipping, customer service, or import/export support.
• Working knowledge of AES and EEI filings, inclusive of ITN validation
• Proven experience of working with customs brokers, freight forwarders, or carriers.
• Proficiency in Microsoft Office (Outlook, Excel, Word).
• Ability to interpret trade compliance concepts (HTS, ECCN, EAR, ITAR, Incoterms).

Preferred:

• Experience working with ERP systems (Oracle, SAP, or similar).

Essential Tasks and Responsibilities:

Trade Compliance & Documentation Support

• Prepare, review, and organize export and import documentation (commercial invoices, packing lists, AES data, certificates, broker forms).
• Assist with denied-party screening, customer classification support, and record maintenance.
• Maintain accurate HTS, ECCN, COO, and compliance data within internal systems.
• Support audits, internal reviews, and customer compliance requests by gathering documentation.
• Escalate potential compliance issues to management when identified.

Logistics & Shipment Support

• Ensure timely resolution of courier issues/delays and communicating to the relevant stakeholders.
• Serve as a daily point of contact for customs brokers and freight forwarders.
• Assist with freight invoice validation, documentation matching, and issue resolution.
• Monitor customs holds, delivery exceptions, and shipping discrepancies and coordinate corrective actions.
• Enter, update, and maintain shipment records in ERP and logistics systems.

Customer Service & Cross-Functional Support

• Respond to internal inquiries from Sales, Product, and Operations regarding shipments, documents, and customs status.
• Coordinate shipment requirements between customers, internal teams, and logistics partners.
• Support onboarding of new customers, lanes, and broker processes.
• Provide routine reporting and shipment visibility updates.

Administrative & Reporting Support

• Assist with organizing audit-ready import/export files and records.
• Assist with KPI tracking, freight reports, and compliance logs.
• Support preparation of documents for audits, government requests, and management reviews.
• Perform data entry, reconciliation, and transactional processing related to logistics and trade activities.
• Any additional tasks to ensure the success of the role and support to the Business Unit

Technical & Professional Competencies:

• Fundamental knowledge of shipping documentation and international logistics processes.
• Knowledge of U.S. import/export compliance requirements.
• High attention to detail and data accuracy.
• Strong organizational and follow-up skills.
• Proficiency with Outlook, Excel, and ERP systems.