Area Coordinator

Housing & Residence Life Area Coordinator

This position is a full-time, live-in professional staff position in the department of Housing & Residence Life, within the division of Student Affairs. This position is primarily responsible for an assigned area of on-campus housing area which totals 1,300-1,500 residents. The area coordinator is the primary facilitator in the development of a residential learning environment, facility management, and overall administrative operations. The incumbent in this position must be willing to work a flexible schedule, including evenings and weekends. Duties include direct supervision of 15-20 paraprofessional student staff including resident advisors, sorority house managers, graduate assistants, advising student groups, and ancillary duties as assigned.

Essential job duties include:

• Recruit, select, train, develop, support, mentor, and evaluate paraprofessional and graduate-level staff assigned for assigned building(s)/area;
• Coordinate, conduct, and/or attend meetings with paraprofessional staff, support staff, professional staff, divisional staff, and other members of the University community;
• Assist in recruitment and selection of professional staff, support staff, and paraprofessional staff.
• Maintain direct communication with all area staff by:
• Providing necessary follow-up on various area concerns/problems;
• Ensuring effective feedback to department staff;
• Developing and maintaining communications between staff and residents and promote good public relations;
• Ensuring prompt dissemination of information to staff and students;
• Scheduling regular staff meetings;
• Plan and implement staff development programs and training opportunities;
• Provide professional development and supervision to paraprofessional staff through goal setting, regular individual consultation, structured developmental experience, and periodic performance appraisals;
• Create opportunities for staff to share in development and evaluation of intra-area and interdepartmental policies and procedures;
• Review and revise staff manuals annually;
• Provide leadership and direction in the planning, development, and implementation of themed living communities including, but not limited to, Honors, Leadership, Sorority, International, First Year Experience, etc.;
• Serve as catalyst for student self-governance and a wide range of educational, developmental, social, and recreational opportunities;
• Demonstrate an understanding of student development and higher education;
• Study the diverse characteristics of students through participation in workshop presentations, research, and interpersonal relationships;
• Cultivate successful professional relationships with students, parents, departmental staff, university support staff, campus partners, and other campus departments;
• Serve on committees as directed, assigned, or voluntarily as a department representative;
• Counsel and advise both students and staff;
• Serve as an educational program consultant and resource agent for the student staff;
• Oversee the student conduct process within an assigned residential area, assuring due process of all procedures, and that the educational approach is maintained. All conduct cases shall be handled as described in the Student Handbook and in accordance with university policies;
• Meet with students that are considered to be academically at risk to provide them with support, resources, and referrals to be successful academically;
• Provide timely and accurate documentation and communication regarding incidents, hearings, outcomes, and referrals;
• Familiarize residential students with university and departmental policies, procedures, and guidelines and ensure appropriate enforcement thereof;
• Consult with supervisory staff regularly regarding student conduct matters
• Serve as a Campus Security Authority, as outlined by the Clery Act and a Mandatory Reporter, as outlined by Title IX;
• Utilize university dining facilities for the purpose of building community and maintaining visibility for paraprofessional staff and residential students (partial meal plan provided);
• Provide general supervision and evaluation of area operations and procedures;
• Assist in the preparation of the programming and staff training budgets and participate in the budget allocation process;
• Assist in the annual revision of departmental operation procedures and policies;
• Conduct weekly inspections of all assigned facilities to ensure that proper standards of sanitation, safety, maintenance, and cleanliness are maintained;
• Work cooperatively in matters related to hall maintenance, environmental services, room assignments, roommate conflicts, verification of occupancy and hall/room/apartment damage issues;
• Process approved room changes within assigned area, participate in department wide room change time periods, and maintain awareness of roster changes;
• Oversee opening and closing procedures including, but not limited to, check-in and check-out processes, condition assessments, scheduling, and administrative functions;
• Receive and process reports of damages, needed repairs, and items of a similar nature, and follow-up regarding completion of repairs;
• Maintain professional relationships and communication with facilities and environmental services staff;
• Monitor and inventory storage areas, lounge and public areas in area of assignment;
• Establish and maintain a semester duty schedule for daily supervision of residential facilities including evenings, weekends, holiday breaks;
• Understand and disseminate emergency procedures and guidelines to paraprofessional staff, residents, and outside cooperating departments/agencies;
• Collaborate with local and university authorities in responding to emergencies;
• Submit annual end-of-term annual reports as requested by supervisor(s);
• Assist with the development and administration of departmental assessment instruments. Interpret and provide written results;
• Serve in the duty rotation for the on-campus housing system to include, but not limited to, daily coverage, weekend coverage, and break coverage;
• Assume additional responsibilities as required;
• Oversee special projects and collateral assignments during summer including but not limited to, staff development and training, research and assessment, summer hall, camps and conferences, and recruitment and orientation.
• Attend conferences, workshops, and trainings as funds provide and present programs when possible;
• Perform all other duties as assigned.

Minimum qualifications include:

• Completion of a bachelor's degree, required;
• Master's degree in college student personnel, higher education administration, college and university leadership or related field, preferred;
• Prior residence hall live-in experience as either student staff or as professional staff is required;
• Required to live in an on-campus residential apartment.

Knowledge, skills, and abilities include:

• Knowledge of professional and best practices in the field of student affairs and higher education;
• Ability to prepare methods of professional and best practices for implementation;
• Ability to review and maintain knowledge of current publications in the field;
• Ability to maintain membership in and be involved in a professional association;
• Excellent ability in critical thinking/analysis;
• Strong investigative skills;
• Strong written and interpersonal communications;
• Ability for sound decision-making in complex cases;
• Ability to clearly articulate philosophy of community values education;
• Ability to evaluate crises situations and make sound decisions;
• Ability to work with student issues;
• Ability to maintain effective working relationships in a complex environment;
• Ability to function independently and as a member of a team in a constantly changing environment.

Special instructions to applicants include:

• Applicants must upload a cover letter and resume at the time of application as well as provide contact information for at least three professional references. For questions, please email View email address on click.appcast.io or call View phone number on click.appcast.io and select option #2. Selecting an option other than #2 will result in a delayed response.

UNA is an equal opportunity employer. We seek a wide range of applicants for our positions so that our core values will be affirmed.