Administrative/Operational Support Assistant

The Administrative/Operational Support Assistant (OSA) will be assigned administrative duties covering day-to-day center operations for a Government Agency, and will assist the Program Director, Project Managers and associated staff as needed in the performance of their duties.

This position is HYBRID and will include a mix of telework and in-office work depending on the needs of business. In-office work will be done in the Washington, D.C. central business district. The location at any given time will be determined by the assigned tasks at that time. The OSA will be required to work onsite at least 2 to 3 days per week and must live within commuting distance of Washington, D.C.

Security Clearance:

Must possess (or be able to obtain) a federal public trust clearance.

Essential Duties and Responsibilities (include but not limited to):

• Receive, triage, scan, file, track, store and maintain incoming correspondence received by mail and fax using Government-approved tracking and case management systems.
• Collect, prepare, and deliver outbound official Government written correspondence.
• Process and secure incoming fee payments and surety bonds timely and accurately.
• Accurately and efficiently data enter incoming mailed-in applications.
• Print and upload official government correspondence and documentation.
• Electronically prepare documents and information for public posting.
• Follow the Government's operational policies and procedures and ensure timely delivery of all tasks.
• Work in a high-pressure work environment with the ability to interact with people at all levels.

Requirements

• Associates degree or equivalent PLUS two (2) years of related experience

- OR -

• High School diploma PLUS four (4) years of related experience.

Experience must include:

• Strong computer and internet research skills and knowledge of Microsoft Office, Word, Excel, Access, Power point etc.
• Flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, as well as outside clients and vendors.
• Demonstrable problem solving and decision-making skills.
• Experience working in an office environment is preferred.

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.

If you require a reasonable accommodation during the application process, please contact us at View email address on click.appcast.io.

HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.