Customer Service Specialist

Job Title

Customer Service Representative I/Admin Support I

Job Description

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

Rogers Group is currently seeking a Customer Service Representative I/Admin Support I to work as a floater between our Tanner Quarry, West Huntsville Quarry, and possibly other nearby locations. This position reports to the Area Controller. The successful candidate will have a strong work ethic, intuitive problem-solving skills and drive to meet the organization's needs.

Job Responsibilities

• Manage Front Desk and Greet Visitors
• Provide friendly, professional, and thorough customer service
• Become an iProcurement Super User
• Take and input customer orders
• Dispatch products and material for delivery
• Enter requisitions for purchase orders
• Process incoming invoices from vendors
• Promote team atmosphere at location and across the division
• Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
• Assist sales staff with customer service responsibilities
• Order and maintain inventory for office and safety supplies
• May be called upon at the discretion of Managers to perform other duties

Qualifications

• High school diploma required
• Prior experience with accounts payable, general accounting, and billing related tasks preferred
• Proficiency with Microsoft Office applications
• Excellent customer service skills
• Detail oriented with a high degree of accuracy with the ability to multi-task

Benefits

Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:

• Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
• Company provided Group Life and Accidental Death & Dismemberment insurance.
• Retirement 401 (k) with company contribution and match at one year of service.
• Company provided Short- and Long-Term Disability.
• Paid Holiday's including Christmas shutdown between Christmas and New Years Day.
• Paid vacation is available after 180-day probationary period and accrued based on years of service.
• Annual performance-based merit increases.
• Career growth/advancement opportunities.

EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.