Administrative Manager-Department of Medical Education

The Manager for Medical Education Administration (Manager) is responsible for supporting day-to-day operations of the Department, ensuring that the staff, faculty, and educational program are supported efficiently and effectively. The Manager will report to the Senior Associate Dean for Medical Education Administration and will collaborate and partner with divisional and departmental leaders to ensure departmental operations, staffing, training, and administrative initiatives are executed in a thoughtful, timely and strategic way. The Manager will contribute to the overall success of the team that that supports the Medical Education program.

The Manager serves as a key operational resource for the Department, supporting workforce management, employee engagement, onboarding, training, and departmental initiatives. The position supports departmental leadership in in the hiring and training of all faculty and has overall responsibility for the training, development and advancement of the staff that supports the department. 

• Manage the full cycle recruiting process, source and identify candidates through various channels including job boards, resume databases, professional associations, networking.
• Liaise with HR on all areas related to recruitment, retention, and staff development, and employee relations 

• Manage staff and faculty employee onboarding and separation process

• Advise faculty and managers on best practices in engagement, recruitment and retention
• Manage in-house employee and faculty training system that addresses departmental training needs including training needs assessment, management, staff skills development and the measurement of training impact, and training transfer.
• Support the implementation of the performance management process and that includes performance development plans and employee development programs.
• In collaboration with Senior Associate Dean, support employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation
• Ensures that the work environment is safe and supports the needs of the department
• Stays abreast of policy developments, institutional, national, state and local labor law and best practices
• Interprets, administers and implements policies and procedures 
• Manage projects that are department-wide administrative priorities
• Innovate and create new ways to convey complex information to galvanize the department around strategic priorities
• Represent the Department of Medical Education, to the broader medical school community on issues related to staffing, faculty affairs and engagement
• Take an active role in the national landscape of medical education administration – including participating and presenting at meetings and conferences
• Projects and assigned tasks as required

• BA/BS or work experience commensurate with education

  Qualifications and related experience

• Minimum of 7 years of related experience in management and leadership
• Demonstrated leadership competency and ability to develop productive working relationships with multiple constituencies (faculty, staff, students, etc)
• Strong team player
• Excellent interpersonal and communication skills

• Excellent organizational and project management skills

• Initiative to seek alternative approaches and solutions

• Demonstrated ability to problem solve, multi-task, and understand the big picture

• Commitment to customer service

• Ability to enforce standards of professionalism and to resolve conflicts across a broad spectrum (involving faculty, staff, and student needs)

Non-Bargaining Unit, 830 - Medical Education - ISM, Icahn School of Medicine

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $78884 - $118000 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.