Receptionist - Veterinary Clinic

Job Description

Job Description

Receptionist/Vet Assistant
Job Summary :

• Answers inquiries and provides information to clients.

General Accountabilities

• Greets clients and their pet and obtains name and other pertinent information, notifying appropriate individuals of visitor's arrival.
• Rendering payment at the end of appointment.
• Scheduling appointments per doctor preference.
• Answers and routes calls, as necessary, to appropriate individuals.
• Accurately takes and delivers messages.
• Maintains log of all calls requiring further action.
• Accepts and signs for packages and notifies addressee of package arrival.
• Performs a variety of routine clerical tasks.
• Maintains clean and orderly reception area.
• Retrieves, sorts and delivers mail.
• Working as needed in the back to assist with medical procedures such as X-rays, ultrasound exams, treatments, animal restraint, etc.

*The company reserves the right to add or change duties at any time.

Job Qualifications

Education: High school diploma or equivalent
Experience: Some previous work-related experience is preferred

Skills

• Excellent verbal and written communication
• Service orientation
• Critical thinking
• Active listening