Emergency Response Provider

Job Description

Job Description

Description:

POSITION SUMMARY

Responds to emergency and crisis calls from clients, families, law enforcement and other referral sources. Must possess or be on track to obtain licensure in Colorado (preferably as an LPC, LMFT, or LCSW). The ideal candidate will be located in, or willing to relocate to, the Sterling, Colorado area or surrounding counties: Phillips, Washington, Yuma, Morgan or Logan.

CORE RESPONSIBILITIES

• Responds and provides assessment and intervention services to individuals experiencing behavioral health emergencies/crises during all scheduled shifts.
• Follows agency standards of practice, policies and procedures regarding behavioral health crisis responses
• Works with individuals, families, law enforcement and other agencies to coordinate appropriate level of care in crisis and emergency situations
• Coordinates with specified authorizing agencies to determine necessity of inpatient treatment
• Obtains required authorizations prior to arranging inpatient treatment
• Works as a team member providing back-up coverage; establishing monthly on-call schedules; providing clinical expertise in areas of interest, and supporting overall crisis intervention services
• Provides coverage of fifteen (15) 24-hour shifts per month
• Documents all emergency calls in the center’s electronic health record and communicates to team members as required for Continuity of Care
• Places high value on customer service to individuals in crisis as well as referral sources
• Completes paperwork for involuntary hospitalizations as applicable, including required 27-65 CRS documentation, in a timely and accurate manner
• Arranges transportation to in-patient settings when needed and obtains authorizations when needed from specified agencies
• Provides emergency support and evaluations for CMHC clinical staff
• Performs outreach calls in conjunction with other providers, case managers and law enforcement
• Assists with Continuity of Care duties as needed
• Attends all agency and professional trainings as assigned
• Attends supervision and team meetings as scheduled
• Performs other job duties as assigned

EDUCATION

Master’s Degree in Psychology, Social Work, Counseling or related clinical discipline

CERTIFICATES, LICENSES, REGISTRATIONS

Active License in the State of Colorado as a LPC, LMFT or LCSW preferred

Candidacy accepted

EXPERIENCE

Documented experience in crisis intervention, assessment, and management in either outpatient, residential, or inpatient setting.

SKILLS, KNOWLEDGE, AND ABILITIES

• Ability to work well with special populations along with maintaining appropriate boundaries
• Ability to perform accurate Mental Status and Lethality assessment
• Skills working with DSM
• Ability to serve culturally diverse populations that may have a bearing on service provision.
• Knowledge of geographic area and resources
• Excellent written and verbal communication skills
• Demonstrates effective time management and the ability to multi-task
• Knowledge of basic computer literacy such as e-mail communication and word processing
• Ability to travel within the Center’s service area or to other locations as needed
• Multi-Lingual verbal and written fluency, preferred
• Experience with communication tools for hearing-impaired clients (e.g., ASL, captioning technologies) preferred

Centennial Mental Health is an approved site for National Health Service Corps (NHSC) and Colorado Health Service Corps (CHSC) program participants. Please note that participants in these programs may be required to report to work at an approved in-person site and engage in additional client facing duties to ensure program compliance, even if the posted role is indicated fully remote or hybrid. Participants are responsible for ensuring their compliance with in-person and client facing work requirements under NHSC/CHSC programs, if applicable.