Administrative Assistant II

Administrative Assistant II

The State Highway Administration's (SHA) Office of Traffic and Safety is recruiting for an Administrative Assistant II in Anne Arundel County. This position is open to anyone who meets the minimum qualifications listed below. The resulting list of eligible candidates will be used to fill this vacancy and may be used to fill future vacancies in this classification.

This position serves as the Administrative Assistant for the Signal Operations Section within the Office of Traffic and Safety. The incumbent receives general supervision from the Section Chief.

Primary responsibilities include managing a fleet of more than 40 State vehicles, preparing biweekly payroll for approximately 30 State employees, and preparing third-party billings for reimbursement of damages to State equipment. In addition, this position serves as the Section's lead for coordinating prompt responses to public inquiries through the Customer Care Management System (CCMS), acts as the clothing coordinator for Signal Operations staff, and dispatches traffic signal trouble calls.

Additional responsibilities include, but are not limited to, composing and reviewing correspondence, answering and directing phone calls, scheduling meetings, assembling and maintaining confidential and administrative files, processing incoming and outgoing mail, maintaining office supply inventories, and assisting with the coordination of ceremonies and events throughout the year.

The Signal Operations Administrative Assistant is an active participant in the CHART Advanced Traffic Management System, may be assigned a state cell phone and radio, is designated as an essential employee, and is subject to call-outs as needed to support emergency traffic signal maintenance operations.

Education: Graduation from a standard high school or possession of a high school equivalency certificate.

Experience: Three years of experience in secretarial or clerical work involving typing or stenographic duties.

Preferred Qualification:

• Excellent written and oral communication skills
• Proficient in Microsoft Word, Excel, Outlook and Power Point
• Ability to prepare accurate reports from various statistical data or accounting information
• Excellent internal/external customer service abilities and interpersonal skills
• Knowledge of office practices, procedures, and equipment
• Excellent organizational, filing, and record keeping skills
• Ability to make decisions in accordance with laws, rules, and regulations
• Candidate should be self-motivated with the ability to work independently and have a high regard for attention to details

• Candidate should be able to work efficiently in a distracting and busy environment

Notes:

1. Applicants may substitute additional secretarial or clerical experience on a year-for-year basis for the required education.

2. Applicants may substitute an Associate of Arts degree with a major in Secretarial Science from an accredited college for up to two years of the required experience.

3. U.S. Armed Forces military service experience as defined under the Minimum Qualifications may be substituted for the required education and experience on a year-for-year basis.

To Apply: All applicants must submit an application online at (use of this option allows the application to be saved). Resumes will not be accepted in lieu of a completed application. To receive credit for your work history and credentials you must list the information in the online DTS-1 application form. You may refer to a resume only to expand on information offered in the body of the online DTS-1 application. The selected candidate may be subject to background and reference checks. A conviction is not an automatic disqualification from employment. Bilingual applicants are encouraged to apply.

Consideration for employment may be based solely on the contents of your application; therefore, it is essential that you provide complete and accurate information. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for. If you have held more than one position at the same employer, please list each position that you held and the length of time that you held each position.

The state of Maryland offers excellent health and leave benefits, 401k benefits, a pension plan, a free transit program, and advanced education and training opportunities. The incumbent in this position will not be a member of a covered bargaining unit.

Please Note: The State Highway Administration is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B Visa at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees, all sponsorship fees must be assumed by the potential employer. Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services ( or World Education Services: International Credential Evaluation (

Applications must be submitted online by the closing date. If you have any questions, please contact the Recruitment and Examination Division at the number(s) listed below: View phone number on click.appcast.io. Appropriate auxiliary aids and services for individuals with disabilities will be provided upon request. Please call at View phone number on click.appcast.io. SHA is committed to complying with the letter and spirit of the Americans with Disabilities Act. WE ARE AN EQUAL OPPORTUNITY EMPLOYER SHA does not discriminate based on age, ancestry, color, creed, gender identity or expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, belief or opinion, sex, or sexual orientation.

Issue Date: 07/31/2026