Technology Product Owner - SALESFORCE - No 3rd Party Candidates

Company Description

At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and walks of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

This is a high-impact, Salesforce-centered Technology Product Owner role.  The TPO is a seasoned technology leader responsible for shaping product vision, translating business needs into technical solutions, and driving the delivery of high-impact digital products. This role serves as the bridge between business stakeholders and delivery teams, ensuring products are aligned with customer needs, technical feasibility, and organizational objectives.

Operating within an Agile environment, the Technical Product Owner partners closely with Product Managers, Engineering, UX, Analytics, and other cross-functional teams to deliver scalable, secure, and compliant solutions that drive measurable business value.

Key Responsibilities

Product Strategy & Vision

• Shape and communicate the product vision and roadmap, ensuring alignment with business objectives and customer needs
• Partner with Product and Platform Managers to define product value propositions, success metrics, and go-to-market messaging
• Assess innovation opportunities and lead experimentation to solve complex business and technical challenges

Backlog & Delivery Ownership

• Own and prioritize the product backlog, translating requirements into clear user stories and acceptance criteria
• Balance business value, technical feasibility, delivery efficiency, and cost optimization when prioritizing work
• Act as the “voice of the customer” to ensure solutions deliver the right outcomes
• Facilitate release planning, sprint planning, backlog refinement, demos, and retrospectives
• Work with Lead Engineers to balance technical debt with feature delivery

Cross‑Functional Collaboration

• Direct collaboration across Engineering, UX, Analytics, Security, Compliance, and User Enablement teams
• Synchronize with other product and platform teams to manage cross-squad dependencies and shared deliverables
• Engage with third-party vendors and partners to support the delivery of team objectives

Agile Leadership & Continuous Improvement

• Establish and maintain Agile ways of working, policies, and best practices
• Monitor and report on team performance, sprint metrics, and user outcomes
• Drive continuous improvement across the entire product lifecycle
• Coach and mentor junior team members on product, Agile, and delivery practices

Governance, Reporting & Documentation

• Ensure products meet security, privacy, regulatory, and compliance standards
• Own and maintain product documentation, technical reports, and internal artifacts
• Drive analytics and reporting to provide visibility into progress, risks, and outcomes
• Plan and support team resourcing efforts

Qualifications

Education & Experience

• Bachelor’s degree in Information Technology, Business Management, or a related field
• 7+ years of relevant experience in Healthcare and/or Life Sciences, or highly regulated industry environments
• Experience with an in-depth working knowledge of Salesforce
• Experience translating needs into Salesforce-enabled solutions
• Experience working with an enterprise platform such as the Cvent event planning application and Salesforce Sales Cloud, particularly Campaign functionality

Product & Domain Expertise

• Proven experience gathering requirements and translating them into product vision and delivery plans
• Strong knowledge of Agile product development, user story writing, and backlog management
• Experience managing product releases, sprint metrics, and Agile ceremonies
• Deep understanding of business processes and high-quality digital product delivery
• Experience developing systems that enable customer interaction and collaboration

Digital & Technical Expertise

• Strong understanding of customer journeys and customer experience design
• Data Engineering
• Cybersecurity
• Intelligent Automation
• Emerging Technologies

Key Competencies

• Strategic thinking with strong execution capability
• Comfort operating in complex, ambiguous environments
• Strong communication and stakeholder management skills
• Data-driven decision making
• Leadership mindset with a passion for mentoring and collaboration

Hybrid position: 3 days per week in the office - Greater Boston area

Additional Information

All your information will be kept confidential according to EEO guidelines.

Additional Information

OUR CULTURAL BELIEFS

Patient Minded - I act with the patient’s best interest in mind.

Client Delight - I own every client experience and its impact on results.

Take Action - I am empowered and hold myself accountable.

Grow Talent - I own my development and invest in the development of others.

Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters - I speak up to create transparent, thoughtful, and timely dialogue.

Embrace Diversity - I create an environment of awareness and respect.

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at View email address on workus.org.

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Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit eversana.com/careers . More information about EVERSANA’s benefits package can be found at eversana.com/careers . EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at View email address on workus.org .

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